Traba

6 days ago

Customer On-Site - Richmond, VA

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Serve as the primary on-site point of contact between Traba’s workforce and the client’s leadership team, owning day-to-day worker support and operational oversight. Coordinate onboarding, scheduling, interviews, and start schedules, manage worker performance and incident escalations, and serve as the communication bridge across Traba teams. Drive account growth by identifying wallet expansion opportunities while supporting smooth shift coverage in a fast-paced warehouse/manufacturing environment.

Location: Richmond

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Build and maintain strong relationships with site supervisors and workers as the primary facility relationship owner.
•Coordinate worker onboarding, first-day check-ins, and schedules for new hires; oversee vetting and onboarding end-to-end.
•Support workers with clock-ins, pay questions, and performance feedback; manage on-site performance and escalate issues as needed.
•Serve as the bridge between the client site, Traba Ops, and Worker Support teams by communicating updates, attendance issues, and staffing changes.
•Handle issue resolution and operational execution, including incident management, shift coverage, schedule management, and distributing/managing PPE.

Pay and Benefits

Salary: USD 24 - 28 hourly

Key Requirements

•High school diploma or equivalent required; associate's or bachelor's degree preferred.
•1–2+ years of experience in operations or customer-facing environments, including staffing, manufacturing, warehouse, retail, food service, teaching, or on-site coordination.
•Strong interpersonal and verbal/written communication skills (email and in-person).
•Professional demeanor and ability to represent Traba with workers and client stakeholders.
•Comfortable working in fast-paced, dynamic warehouse environments; organized, detail-oriented, proactive problem solver.

Experience:1-2 years

Education:High School

Skills:CommunicationInterpersonal skillsRelationship managementProblem-solvingProfessionalismOrganization

Company Brief

Traba

Provides a platform to hire, pay, and manage hourly and flexible workers, combining time tracking, payroll, and compliance tools to simplify workforce management for companies that rely on contingent labor.

Industry: HR Tech

Website

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Traba

6 days ago

Customer On-Site - Richmond, VA

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Location: Richmond

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Build and maintain strong relationships with site supervisors and workers as the primary facility relationship owner.
•Coordinate worker onboarding, first-day check-ins, and schedules for new hires; oversee vetting and onboarding end-to-end.
•Support workers with clock-ins, pay questions, and performance feedback; manage on-site performance and escalate issues as needed.
•Serve as the bridge between the client site, Traba Ops, and Worker Support teams by communicating updates, attendance issues, and staffing changes.
•Handle issue resolution and operational execution, including incident management, shift coverage, schedule management, and distributing/managing PPE.

Pay and Benefits

Salary: USD 24 - 28 hourly

Key Requirements

•High school diploma or equivalent required; associate's or bachelor's degree preferred.
•1–2+ years of experience in operations or customer-facing environments, including staffing, manufacturing, warehouse, retail, food service, teaching, or on-site coordination.
•Strong interpersonal and verbal/written communication skills (email and in-person).
•Professional demeanor and ability to represent Traba with workers and client stakeholders.
•Comfortable working in fast-paced, dynamic warehouse environments; organized, detail-oriented, proactive problem solver.

Experience:1-2 years

Education:High School

Skills:CommunicationInterpersonal skillsRelationship managementProblem-solvingProfessionalismOrganization

Company Brief

Traba

Industry: HR Tech

Website