Customer Engineer III-IMP

Applied Materials
China
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 4-7 yearsEducation: associatesSkills: ["Communication","Customer collaboration","Problem-solving","Troubleshooting","Training/mentoring"]

Serve as the direct liaison with customers by installing, maintaining, and upgrading Applied Materials semiconductor and display equipment. Use basic diagnostic techniques and digital analytics to troubleshoot issues, performing preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Coordinate with Senior Customer Engineers and customers, communicate to ensure smooth operations, and train/mentor junior Customer Engineers in the field.

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Applied Materials
Applied Materials
6 days ago

Customer Engineer III-IMP

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Serve as the direct liaison with customers by installing, maintaining, and upgrading Applied Materials semiconductor and display equipment. Use basic diagnostic techniques and digital analytics to troubleshoot issues, performing preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Coordinate with Senior Customer Engineers and customers, communicate to ensure smooth operations, and train/mentor junior Customer Engineers in the field.
Location: China
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Install, maintain, and upgrade customer equipment.
  • •Use basic diagnostic techniques and digital analytics to assess equipment and address technical issues with assistance from Senior Customer Engineers.
  • •Collaborate with Senior Customer Engineers and/or customers to understand roadmaps, process flows, inflection points, requirements, and business challenges.
  • •Train and mentor junior Field Service Engineers [Customer Engineers].
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, coordinating and communicating directly with customers.
Travel: Low travel

Key Requirements

  • •Completion of an Associate degree, military technical training, field service experience, or trade certification.
  • •4–7 years of work experience in the semiconductor industry or other equipment support industry.
  • •Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
  • •Strong knowledge of hand tools and their appropriate usage, including digital multimeters.
  • •Effective written and verbal communication skills, plus basic knowledge of Microsoft Excel, Word, and PowerPoint.
Experience:4-7 yearsSemiconductorEquipment support
Education:Associate's
Skills:CommunicationCustomer collaborationProblem-solvingTroubleshootingTraining/mentoring
Licenses:Driver’s license
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointDigital multimeters

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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