Customer Experience Banker-(Jackson, MI)

Huntington Bancshares
Jackson
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales acumen","Relationship management","Communication","Presentation"]

Serve as a financial concierge for walk-in customers, building and retaining consumer and business relationships by proactively identifying goals and recommending appropriate deposit and banking products. Handle transactions accurately, balance daily, and deliver excellent customer service while resolving customer issues. Use a disciplined sales approach—follow-up, outbound calling, and referrals—to grow relationships and deepen partnerships with other bank areas, while adhering to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
15 hours ago

Customer Experience Banker-(Jackson, MI)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 41 minutes agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Serve as a financial concierge for walk-in customers, building and retaining consumer and business relationships by proactively identifying goals and recommending appropriate deposit and banking products. Handle transactions accurately, balance daily, and deliver excellent customer service while resolving customer issues. Use a disciplined sales approach—follow-up, outbound calling, and referrals—to grow relationships and deepen partnerships with other bank areas, while adhering to operational, security, risk, and regulatory policies.
Location: Jackson
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Understand and educate customers on consumer deposit products.
  • •Proactively identify opportunities to grow customer relationships using disciplined sales processes, follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures while processing transactions accurately and efficiently.

Key Requirements

  • •High school diploma or GED plus at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a bachelor’s degree.
  • •1 year or more in customer service in banking, financial services, or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesCustomer service
Education:High School
Skills:Customer serviceSales acumenRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn