Customer Experience Banker - Telfair Branch

Serve as a Financial Concierge for walk-in customers, providing exemplary service while retaining and growing consumer and business relationships. Identify customers’ financial goals, recommend deposit and other banking products, and process transactions accurately and efficiently. Use a disciplined sales approach—follow-up, outbound calling, and referral sourcing—to deepen partnerships and refer customers to other bank areas, while adhering to operational, security, risk, and regulatory requirements.