Principal Solution Architect - AWS

TTEC Digital
Hyderabad
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 10+ yearsEducation: bachelorsSkills: ["Communication","Presentation","Collaboration","Stakeholder management","Problem-solving"]

Senior AWS-focused solution architect providing pre-sales and post-sales guidance for Amazon Connect and CX solutions, designing end-to-end AWS-based architectures, building POCs, and enabling customers with enterprise-ready demonstrations.

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FursaFursa
TTEC Digital
TTEC Digital
2 months ago

Principal Solution Architect - AWS

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Senior AWS-focused solution architect providing pre-sales and post-sales guidance for Amazon Connect and CX solutions, designing end-to-end AWS-based architectures, building POCs, and enabling customers with enterprise-ready demonstrations.
Location: Hyderabad
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Lead pre-sales and post-sales customer engagements for SandcastleCX.
  • •Gather business and technical requirements and design end-to-end AWS Connect solutions.
  • •Build and demonstrate Proof of Concepts (POCs) and customer use cases.
  • •Design technical architecture and integration strategies.
  • •Conduct customer enablement sessions, workshops, and platform demonstrations.
Travel: Medium travel

Key Requirements

  • •10+ years of experience in technical pre-sales, solution engineering, or contact center consulting.
  • •5+ years of hands-on experience with Amazon Connect and AWS services.
  • •Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
  • •AWS Professional Certifications (Solutions Architect, Developer, or Specialty) preferred.
  • •Experience designing enterprise contact center solutions and traveling up to 30% for customer engagements.
Experience:10+ yearsCloudCustomer experienceAWS
Education:Bachelor's
Skills:CommunicationPresentationCollaborationStakeholder managementProblem-solving
Certifications:AWS Solutions ArchitectAWS DeveloperAWS Specialty
Tech Stack:Amazon ConnectAWS LambdaAmazon LexAmazon S3DynamoDBCloudFormationCDKTerraformBedrockTranscribeComprehendSalesforceMicrosoft Dynamics CRMServiceNowGenesysCisco Contact CenterAvayaFive9LucidchartDraw.io

Company Brief

TTEC Digital
Provides digital customer experience consulting, technology and managed services, delivering CX platforms, automation, analytics, and design to help enterprises transform customer engagement across channels.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Englewood, United States
WebsiteLinkedIn