TTEC Digital

4 weeks ago

Sandcastle Solution Architect – AWS (Pre-Sales)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Senior AWS-focused solution architect providing pre-sales and post-sales guidance for Amazon Connect and CX solutions, designing end-to-end AWS-based architectures, building POCs, and enabling customers with enterprise-ready demonstrations.

Location: Hyderabad

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Lead pre-sales and post-sales customer engagements for SandcastleCX.
•Gather business and technical requirements and design end-to-end AWS Connect solutions.
•Build and demonstrate Proof of Concepts (POCs) and customer use cases.
•Design technical architecture and integration strategies.
•Conduct customer enablement sessions, workshops, and platform demonstrations.

Travel: Medium travel

Key Requirements

•10+ years of experience in technical pre-sales, solution engineering, or contact center consulting.
•5+ years of hands-on experience with Amazon Connect and AWS services.
•Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
•AWS Professional Certifications (Solutions Architect, Developer, or Specialty) preferred.
•Experience designing enterprise contact center solutions and traveling up to 30% for customer engagements.

Experience:10+ yearsCloudCustomer experienceAWS

Education:Bachelor's

Skills:CommunicationPresentationCollaborationStakeholder managementProblem-solving

Certifications:AWS Solutions ArchitectAWS DeveloperAWS Specialty

Tech Stack:Amazon ConnectAWS LambdaAmazon LexAmazon S3DynamoDBCloudFormationCDKTerraformBedrockTranscribeComprehendSalesforceMicrosoft Dynamics CRMServiceNowGenesysCisco Contact CenterAvayaFive9LucidchartDraw.io

Company Brief

TTEC Digital

Provides digital customer experience consulting, technology and managed services, delivering CX platforms, automation, analytics, and design to help enterprises transform customer engagement across channels.

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Englewood, United States

Website LinkedIn

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TTEC Digital

4 weeks ago

Sandcastle Solution Architect – AWS (Pre-Sales)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Hyderabad

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Lead pre-sales and post-sales customer engagements for SandcastleCX.
•Gather business and technical requirements and design end-to-end AWS Connect solutions.
•Build and demonstrate Proof of Concepts (POCs) and customer use cases.
•Design technical architecture and integration strategies.
•Conduct customer enablement sessions, workshops, and platform demonstrations.

Travel: Medium travel

Key Requirements

•10+ years of experience in technical pre-sales, solution engineering, or contact center consulting.
•5+ years of hands-on experience with Amazon Connect and AWS services.
•Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
•AWS Professional Certifications (Solutions Architect, Developer, or Specialty) preferred.
•Experience designing enterprise contact center solutions and traveling up to 30% for customer engagements.

Experience:10+ yearsCloudCustomer experienceAWS

Education:Bachelor's

Skills:CommunicationPresentationCollaborationStakeholder managementProblem-solving

Certifications:AWS Solutions ArchitectAWS DeveloperAWS Specialty

Company Brief

TTEC Digital

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Englewood, United States

Website LinkedIn