Business Banking Relationship Manager II

Citizens Bank
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 4+ yearsEducation: bachelorsSkills: ["Communication","Customer service","Consultative selling","Negotiation","Problem-solving"]

Acquire and deepen relationships with new and existing commercial business banking clients, guiding advisory-led discussions to understand needs and deliver value-added recommendations. Manage a portfolio targeting customers with annual revenue between $5M and $50M, collaborating across the bank to uncover opportunities. Operate in a sales-driven culture focused on new loan and deposit generation, fee income, and customer service, while actively participating in community activities.

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FursaFursa
Citizens Bank
Citizens Bank
1 month ago

Business Banking Relationship Manager II

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Acquire and deepen relationships with new and existing commercial business banking clients, guiding advisory-led discussions to understand needs and deliver value-added recommendations. Manage a portfolio targeting customers with annual revenue between $5M and $50M, collaborating across the bank to uncover opportunities. Operate in a sales-driven culture focused on new loan and deposit generation, fee income, and customer service, while actively participating in community activities.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage, acquire, and deepen a portfolio of commercial customer relationships in the business banking target market.
  • •Lead advisory discussions to assess needs and position value-added recommendations that drive customer delight and shareholder value.
  • •Engage COIs and internal partners to uncover and deepen new business opportunities.
  • •Drive growth through measured routines and goals for new loan and deposit generation, fee income, and customer service.
  • •Actively participate in community activities to expand the customer base and support company community commitments.

Key Requirements

  • •4+ years of experience in upper business banking or lower middle market.
  • •Completion of Commercial Credit Training.
  • •Experience with moderately complex portfolios, customers, and transactions.
  • •Strong written and oral communication skills.
  • •Strong understanding of risk and compliance.
Experience:4+ yearsBusiness bankingCommercial lending
Education:Bachelor's
Skills:CommunicationCustomer serviceConsultative sellingNegotiationProblem-solving
Certifications:Commercial Credit Training

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website