Supervisor - Chermside (Queensland, AU)

Sephora
Queensland
Workplace: OnsiteFull time33.37+ hourlyFunction: Business OperationsSkills: ["Leadership","Mentoring","Communication","Coaching","Results-oriented mindset"]

Lead Sephora’s Chermside store as a Supervisor (Senior Beauty Advisor), shaping the client experience while managing and coaching a team of 20+ beauty advisors. Drive a high-performance selling culture to exceed KPIs, use reporting data to guide daily operations, and serve as Client Experience Lead for key client and store decisions. You’ll gain exposure across beauty, skincare, haircare, and wellness, supported by onboarding, training, and continuous development.

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Sephora
Sephora
2 months ago

Supervisor - Chermside (Queensland, AU)

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Last checked: 13 hours agoStatus: Live

Job Summary

Lead Sephora’s Chermside store as a Supervisor (Senior Beauty Advisor), shaping the client experience while managing and coaching a team of 20+ beauty advisors. Drive a high-performance selling culture to exceed KPIs, use reporting data to guide daily operations, and serve as Client Experience Lead for key client and store decisions. You’ll gain exposure across beauty, skincare, haircare, and wellness, supported by onboarding, training, and continuous development.
Location: Queensland
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Shape the client experience and lead a dynamic team to ensure operational excellence.
  • •Provide strategic leadership as a role model and mentor to the team.
  • •Drive sales performance and exceed KPIs through targeted coaching and development.
  • •Use reporting data to make data-driven operational decisions in collaboration with store management.
  • •Oversee client and team matters as Client Experience Lead and make critical store decisions in a fast-paced environment.

Pay and Benefits

Salary: 33.37 hourly
Perks:Parental LeavePaid LeaveLife InsuranceGym Membership

Key Requirements

  • •Extensive retail management experience, including profit and loss, people management and training, stock control, and visual merchandising.
  • •Proficient with Microsoft Office Suite for data interpretation and daily reporting.
  • •Hands-on leader who motivates, coaches, and empowers team members on the sales floor.
  • •Passionate about exceptional client service and creating an engaging, experiential retail environment.
  • •Available for a rotating roster including late nights, weekends, and public holidays (Thursday to Sunday are busiest).
Experience:Retail management
Skills:LeadershipMentoringCommunicationCoachingResults-oriented mindset
Tech Stack:Microsoft Office Suite

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn