Control Room Lead/SOP Specialist
AECOM
Omaha
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2+ yearsEducation: high_schoolSkills: ["Professionalism","Dependability","Self-motivation","Time management","Maintaining staff morale"]Oversee daily shift operations in a 24/7/365 traffic operations control room, leading shift personnel and ensuring strict compliance with standard operating procedures, quality standards, and attendance policies. Manage and log traffic incidents in an advanced transportation management system, coordinate dispatch of incident response crews, troubleshoot equipment failures, and coordinate with local stakeholders. Update TMC SOPs and support training and post-incident analysis, stepping in as needed as a Control Room Operator.
