Spécialiste principal·e bilingue des sinistres complexes (Montréal, QC, CA)
Zurich Insurance
Montreal
Workplace: HybridFull timeCAD 84,000 - 131,000 annuallyFunction: Quality & Regulatory (Non-Software)Experience: 3+ yearsEducation: professionalSkills: ["Communication","Analysis","Problem-solving","Coaching","Stakeholder management"]Manage and resolve complex liability insurance claims, including multi-party and moderate-to-high complexity cases, within delegated authority while delivering client-focused service. Lead investigations by applying relevant laws and negligence principles, document and maintain claim files, and develop strategies for evaluation, escalation, reserves, and damage assessment. Ensure quality, compliance, and regulatory adherence; analyze claim data to identify trends and improvements; provide technical expertise and coach team members.

