Associate Director - Operations - Instawork Robotics Labs

Instawork
Bengaluru
Workplace: OnsiteFull timeFunction: Executive & General ManagementSkills: ["People leadership","Ownership","Execution focus","Operational judgment","Agility"]

Build and scale real-world, distributed operations for Instawork Robotics Labs—from defining the operating model and processes to hiring teams, setting metrics, and creating systems that drive quality and efficiency. Own multi-location operational outcomes, turn operational bottlenecks into repeatable structures, and execute fast when priorities change. Lead accountable teams that thrive amid ambiguity and consistently improve performance as the operation scales.

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FursaFursa
Instawork
Instawork
1 day ago

Associate Director - Operations - Instawork Robotics Labs

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Build and scale real-world, distributed operations for Instawork Robotics Labs—from defining the operating model and processes to hiring teams, setting metrics, and creating systems that drive quality and efficiency. Own multi-location operational outcomes, turn operational bottlenecks into repeatable structures, and execute fast when priorities change. Lead accountable teams that thrive amid ambiguity and consistently improve performance as the operation scales.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Build and scale operations from the ground up by defining the operating model, processes, teams, metrics, and supporting systems.
  • •Own large, distributed, real-world operations across multiple locations, teams, and workflows.
  • •Build high-performing teams by hiring operators, developing leaders, setting a high execution bar, and establishing ownership and accountability.
  • •Turn chaos into structure by identifying bottlenecks, creating repeatable processes, and continuously improving operations.
  • •Execute with speed when priorities shift, troubleshooting problems on the ground and driving outcomes through operational performance metrics.

Key Requirements

  • •Significant experience building and running large, distributed, real-world operations across multiple locations.
  • •Experience in e-commerce, logistics, marketplaces, field operations, fast-scaling startups, or hardware-adjacent businesses.
  • •A track record of building teams and operating models from scratch, not just inheriting existing ones.
  • •Strong people leadership experience with the ability to build highly accountable, ambitious teams.
  • •Extremely high ownership and strong operational judgment in fast-changing, ambiguous environments.
Experience:E-commerceLogisticsMarketplacesField operationsFast-scaling startupsHardware-adjacentRoboticsAI data collection
Skills:People leadershipOwnershipExecution focusOperational judgmentAgility
Languages:English

Company Brief

Instawork
Operates a marketplace connecting hourly workers with shift-based jobs in hospitality, events, retail, and logistics, providing hiring, scheduling, and payroll tools to businesses and flexible work opportunities to professionals.
Industry: HR Tech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2015
WebsiteLinkedIn