Senior Vendor Relationship Manager
Warsaw, Bucharest, Budapest, Sofia, Lisbon, Barcelona, Johannesburg
Workplace: RemoteFull timePLN 170,000 - 210,000 annuallyFunction: Customer Success & Account ManagementSkills: ["Relationship-building","Influencing","Communication","Problem-solving","Stakeholder management"]Own and evolve a global vendor ecosystem, acting as the bridge between Oyster, customers, and external partners. Manage strategic partner relationships end-to-end—from onboarding and performance governance (KPIs/SLAs) to renewals and commercial negotiations. Lead escalations for complex vendor/customer issues, identify gaps, and source or onboard new partners to expand geographic coverage. Continuously improve operational workflows and governance to enable scalable, high-quality global employment solutions.

