NGL K12 Multilingual Learner Content Specialist

Cengage Group
California
Workplace: OnsiteFull timeUSD 58,300 - 75,750 annuallyFunction: Content & Editorial (Writing/Editing)Experience: 3-5 yearsSkills: ["Presentation skills","Customer orientation","Relationship building","Initiative","Attention to detail"]

Own onboarding and post-sale support for National Geographic Learning’s US K12 multilingual learner offerings, helping districts succeed and renew adoptions. Collaborate with content and secondary customer success teams to create training materials and keep products and platforms up to date. Participate in district meetings to identify needs, support new business, and retain existing accounts, delivering presentations and partnering with product and US marketing teams.

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Cengage Group
Cengage Group
1 month ago

NGL K12 Multilingual Learner Content Specialist

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Job Summary

Own onboarding and post-sale support for National Geographic Learning’s US K12 multilingual learner offerings, helping districts succeed and renew adoptions. Collaborate with content and secondary customer success teams to create training materials and keep products and platforms up to date. Participate in district meetings to identify needs, support new business, and retain existing accounts, delivering presentations and partnering with product and US marketing teams.
Location: California
Workplace: Onsite
Employment Type: Full time
Job Function: Content & Editorial (Writing/Editing)

Key Responsibilities

  • •Collaborate with the Content Specialist team to develop strategies to increase National Geographic Learning ELT market share in K12 schools.
  • •Ensure customer success by creating and delivering training materials and partnering with the Secondary Customer Success team to keep materials up to date.
  • •Participate in and/or lead customer meetings with the assigned Secondary educational sales consultant to identify needs, help close new business, and retain existing business.
  • •Deliver presentations to districts to win adoptions.
  • •Partner with product teams to align product plans and US marketing plans for success in the US market.
Travel: High travel

Pay and Benefits

Salary: USD 58,300 - 75,750 annually

Key Requirements

  • •Minimum 3–5 years of relevant experience, preferably in publishing or educational fields.
  • •Proven major account sales ability with a record of achieving significant sales growth.
  • •Exceptional presentation skills and strong written communication, presentation, and social skills.
  • •Strong customer orientation with the ability to build effective customer relationships.
  • •Knowledge of desktop tools including Word, Excel, PowerPoint, and Microsoft Outlook.
Experience:3-5 yearsPublishingEducationELTESLUS K12
Skills:Presentation skillsCustomer orientationRelationship buildingInitiativeAttention to detail
Tech Stack:WordExcelPowerPointMicrosoft Outlook

Company Brief

Cengage Group
Global education and learning company providing textbooks, digital course materials, online learning platforms, and instructional solutions for higher education, K–12, and workforce training programs.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Boston, United States
Founded: 2007
WebsiteLinkedIn