Strategist, Agent Development - Flagship Deployment

Sierra
San Francisco, New York
Workplace: OnsiteFull timeUSD 200,000 - 290,000 annuallyFunction: Product ManagementExperience: 10+ yearsEducation: bachelorsSkills: ["Customer obsession","Communication","Strategic problem-solving","Analytical thinking","Ownership"]

Lead the end-to-end deployment of Sierra AI agents for a flagship enterprise customer, translating high-stakes business goals into agent capabilities. Own the agent development lifecycle from scope and conversation design through tooling, evaluation, production launch, and continuous iteration. Advise enterprise executives, coordinate day-to-day with customer teams, navigate cross-functional complexity, surface product needs, and partner with Sales to drive commercial outcomes.

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FursaFursa
Sierra
Sierra
1 day ago

Strategist, Agent Development - Flagship Deployment

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead the end-to-end deployment of Sierra AI agents for a flagship enterprise customer, translating high-stakes business goals into agent capabilities. Own the agent development lifecycle from scope and conversation design through tooling, evaluation, production launch, and continuous iteration. Advise enterprise executives, coordinate day-to-day with customer teams, navigate cross-functional complexity, surface product needs, and partner with Sales to drive commercial outcomes.
Location: San Francisco, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Own the agent development lifecycle—from initial scope through conversation design, tooling, evaluation, production launch, and continuous iteration.
  • •Serve as a trusted strategic advisor to enterprise leaders by shaping AI strategy based on what success means for their business.
  • •Partner day to day with customer working teams and executives, overseeing program management and ensuring executive alignment on the long-term roadmap.
  • •Lead cross-functional, enterprise-scale work with engineering and product while navigating complex negotiations across business units, procurement, compliance, and senior executives.
  • •Directly impact product by surfacing unmet needs from customer work and feeding them back to research and platform teams.

Pay and Benefits

Salary: USD 200,000 - 290,000 annually
Perks:Paid LeaveHealth InsuranceDentalVisionLife InsuranceDisability InsuranceRetirementParental LeaveBenefit Stipend

Key Requirements

  • •10+ years of relevant experience driving results in enterprise, customer-facing, high-stakes situations, ideally embedded with a named account.
  • •Proven customer obsession with genuine energy working with complex enterprise organizations and building trusted relationships.
  • •Clear, direct, and persuasive communication across technical and non-technical audiences.
  • •Strategic problem-solving in ambiguity, with analytical and critical-thinking skills to spot risks early and adapt quickly.
  • •Comfort engaging technical concepts, including reading API documentation and understanding data models and system architecture.
Experience:10+ yearsEnterpriseCustomer-facing
Education:Bachelor's in Computer Science, Engineering, Mathematics (or related technical field)
Skills:Customer obsessionCommunicationStrategic problem-solvingAnalytical thinkingOwnership
Tech Stack:AILLMAPIRAGPrompt engineeringEvaluation frameworksAgent tooling

Company Brief

Sierra
Develops advanced AI agents and tools focused on building autonomous, generalist machine learning systems to assist developers and enterprises in automating complex workflows, decision-making, and application-level tasks.
Industry: AI & Machine Learning
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