Senior Sales Operations Analyst

Synthesia
New York, Austin
Workplace: HybridFull timeFunction: Business OperationsExperience: 3+ yearsSkills: ["Analytical thinking","Process improvement","Communication","Data analysis","Stakeholder management"]

Own the systems, data, and processes that power the sales go-to-market motion. Build and maintain dashboards for pipeline, forecast, quota attainment, and funnel conversion, and prepare/validate data behind weekly and quarterly forecast calls. Improve territory planning, lead routing, deal desk operations, and quote-to-cash workflows, while modeling commission plans and supporting quota-setting with Finance. Troubleshoot data and process issues and partner across Sales, Marketing, Customer Success/RevOps, and Finance.

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FursaFursa
Synthesia
Synthesia
1 day ago

Senior Sales Operations Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own the systems, data, and processes that power the sales go-to-market motion. Build and maintain dashboards for pipeline, forecast, quota attainment, and funnel conversion, and prepare/validate data behind weekly and quarterly forecast calls. Improve territory planning, lead routing, deal desk operations, and quote-to-cash workflows, while modeling commission plans and supporting quota-setting with Finance. Troubleshoot data and process issues and partner across Sales, Marketing, Customer Success/RevOps, and Finance.
Location: New York, Austin
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Drive reporting & analytics by building and maintaining dashboards for pipeline, forecast, quota attainment, and funnel conversion; deliver regular reporting to sales leadership.
  • •Support forecasting by preparing and validating data behind weekly/monthly/quarterly forecast calls.
  • •Design and improve sales processes including territory planning, lead routing, deal desk operations, and quote-to-cash workflows.
  • •Support compensation & quota planning by modeling commission plans, calculating payouts, and assisting with quota-setting analysis with Finance.
  • •Partner cross-functionally to improve GTM efficiency and shared reporting needs and proactively troubleshoot process breakdowns or data issues.

Key Requirements

  • •3–5+ years in Sales Operations, Revenue Operations, or Business Analyst roles (SaaS preferred).
  • •Hands-on Salesforce experience, including admin-level configuration (a plus).
  • •Advanced Excel/Google Sheets skills; SQL and/or BI tool experience (Tableau, Looker, Omni) is a strong plus.
  • •Experience building reporting and forecasting models used by sales leadership.
  • •Comfort working cross-functionally with Sales, Finance, and Marketing stakeholders.
Experience:3+ yearsSaaS
Skills:Analytical thinkingProcess improvementCommunicationData analysisStakeholder management
Tech Stack:SalesforceSalesforce configurationExcelGoogle SheetsSQLTableauLookerOmniForecastingPipeline reportingCommission modeling

Company Brief

Synthesia
Provides an AI video generation platform that creates realistic synthetic presenters and video content from text, enabling enterprises to produce scalable training, marketing, and communications videos without cameras or actors.
Industry: AI & Machine Learning
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: London, United Kingdom
Founded: 2017
WebsiteLinkedIn