Assistant Store Manager I

Tapestry
United States
Workplace: OnsiteFull timeUSD 18.5 - 38.25Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Communication","Problem-solving","Conflict resolution"]

Partner with the Store Manager to drive sales performance and operational excellence in a luxury retail environment. Lead by example on the sales floor, deliver Coach service standards, and resolve customer issues while building an inclusive, high-energy culture. Support omni-channel and digital engagement, recruit and develop talent, and ensure compliance across scheduling, payroll, HR processes, loss prevention, and merchandising. Collaborate with district and corporate teams to turn market insights into store strategy.

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FursaFursa
Tapestry
Tapestry
5 months ago

Assistant Store Manager I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Partner with the Store Manager to drive sales performance and operational excellence in a luxury retail environment. Lead by example on the sales floor, deliver Coach service standards, and resolve customer issues while building an inclusive, high-energy culture. Support omni-channel and digital engagement, recruit and develop talent, and ensure compliance across scheduling, payroll, HR processes, loss prevention, and merchandising. Collaborate with district and corporate teams to turn market insights into store strategy.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals through forecasting, planning, category initiatives, and KPI monitoring.
  • •Deliver exceptional, inclusive customer service while acting as a brand ambassador in-store and in the community.
  • •Recruit, onboard, and coach team members; foster a collaborative culture and talent pipeline aligned to brand vision.
  • •Support virtual shopping, clienteling, customer data acquisition, and social media trends to enhance the customer experience.
  • •Ensure operational excellence by overseeing compliance, scheduling, payroll/HR processes, loss prevention, visual merchandising, and store safety.

Pay and Benefits

Salary: USD 18.5 - 38.25
Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of leadership experience in retail or service industries; luxury/fashion background preferred (education and experience considered together).
  • •Strong customer focus and ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems, with knowledge of omni-channel services and clienteling strategies.
Experience:1+ yearsRetailLuxuryFashion
Skills:LeadershipCustomer focusCommunicationProblem-solvingConflict resolution
Languages:English
Tech Stack:Microsoft OfficeOmni-channelClientelingSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor