Personal Banker II - Briar Forest

Fifth Third Bancorp
Houston
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Consultative selling","Relationship building","Risk awareness","Professional communication","Decision-making","Credit analysis","Business acumen"]

Build and maintain long-lasting relationships with existing and prospective customers through proactive outreach and a consultative sales-and-service approach. Help customers understand and address financial needs across their lifecycle by tailoring recommendations and maintaining expertise on products, services, and processes. Analyze customer credit and financial information, coordinate with internal partners to resolve issues, and follow risk, ethics, and conduct policies to ensure a positive customer experience.

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Fifth Third Bancorp
Fifth Third Bancorp
19 hours ago

Personal Banker II - Briar Forest

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Build and maintain long-lasting relationships with existing and prospective customers through proactive outreach and a consultative sales-and-service approach. Help customers understand and address financial needs across their lifecycle by tailoring recommendations and maintaining expertise on products, services, and processes. Analyze customer credit and financial information, coordinate with internal partners to resolve issues, and follow risk, ethics, and conduct policies to ensure a positive customer experience.
Location: Houston
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Create a memorable customer experience by cultivating and enhancing relationships in an assigned book of business through proactive outreach in person, over the phone, or other channels.
  • •Use a consultative approach to uncover customers’ needs and tailor recommendations, solutions, and advice.
  • •Maintain working knowledge of products, services, and processes offered.
  • •Collaborate with internal partners to ensure customer needs are met and problems are resolved.
  • •Analyze customer credit data and other financial information to ensure customers are matched to appropriate solutions aligned with their needs.
Travel: Low travel

Key Requirements

  • •High School Diploma/GED and 1 year customer service experience, or college degree or equivalent military experience.
  • •Experience in a sales environment; experience in the financial industry is a plus.
  • •Ability to analyze credit and financial information and make sound decisions.
  • •Demonstrated ability to build comfort level with new household acquisitions and deepen customer relationships.
  • •This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:1+ yearsFinancial servicesConsumer banking
Education:High School
Skills:Customer serviceConsultative sellingRelationship buildingRisk awarenessProfessional communicationDecision-makingCredit analysisBusiness acumen
Certifications:S.A.F.E. Act registration
Tech Stack:NMLS

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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