Tech Operations Associate, New Grad (Mexico)

Stripe
Mexico City
Workplace: OnsiteFull timeFunction: IT Support & Helpdesk0Education: bachelorsSkills: ["Communication","Analytical thinking","Problem-solving","Collaboration","Organization"]

Recent graduate entering a hands-on tech operations role at Stripe’s Mexico City hub. You’ll troubleshoot complex problems, analyze processes to scale operations, and collaborate with global teams while learning Stripe’s financial systems. Strong SQL, analytical mindset, and English communication are required, with an in-office, collaborative environment and opportunities to impact how thousands of businesses scale on Stripe.

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Stripe
Stripe
3 months ago

Tech Operations Associate, New Grad (Mexico)

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Last checked: 6 hours agoStatus: Live

Job Summary

Recent graduate entering a hands-on tech operations role at Stripe’s Mexico City hub. You’ll troubleshoot complex problems, analyze processes to scale operations, and collaborate with global teams while learning Stripe’s financial systems. Strong SQL, analytical mindset, and English communication are required, with an in-office, collaborative environment and opportunities to impact how thousands of businesses scale on Stripe.
Location: Mexico City
Workplace: Onsite
Employment Type: Full time
Job Function: IT Support & Helpdesk
Seniority: Entry level

Key Responsibilities

  • •Troubleshoot and solve complex problems.
  • •Analyze our processes and instigate changes to help scale our operations and improve user experience.
  • •Work closely with other Stripe teams across the globe.
  • •Gain unique insights into how thousands of businesses on Stripe scale and operate.
  • •Have an opportunity to learn how Stripe operates from ground up and make a real impact on the future of the organization.

Key Requirements

  • •You are a recent graduate with less than 12 months of full time working experience or a 2026 graduate with full time availability.
  • •You have experience in writing SQL queries to query relational databases.
  • •You have strong analytical skills to investigate, prioritize, and identify the root cause of issues.
  • •You have excellent English communication skills, both written and verbal.
  • •You have a user first mindset and are energized by the challenge of solving difficult problems.
Experience:0FintechPaymentsSaaS
Education:Bachelor's
Skills:CommunicationAnalytical thinkingProblem-solvingCollaborationOrganization
Languages:English
Tech Stack:SQLPythonScala

Company Brief

Stripe
Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2010
Glassdoor
Glassdoor: 4.2
WebsiteLinkedInGlassdoor