Café Ambassador- Fashion Show

Discover Financial
Las Vegas
Workplace: OnsiteFull timeUSD 47,840 - 55,016 annuallyFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Customer advocacy","Problem-solving","Communication","De-escalation","Attention to detail"]

Serve as the face of Capital One in a community café environment, engaging guests and sharing the value of digital banking products through genuine conversations. Guide customers through mobile tools, troubleshoot tech challenges, and advocate for customers while handling complaints and escalated situations in line with compliance requirements. Host and support local events that promote financial health, fostering an inclusive, welcoming experience and resolving issues with a strong service mindset.

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FursaFursa
Discover Financial
Discover Financial
1 month ago

Café Ambassador- Fashion Show

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Last checked: 2 hours agoStatus: Live

Job Summary

Serve as the face of Capital One in a community café environment, engaging guests and sharing the value of digital banking products through genuine conversations. Guide customers through mobile tools, troubleshoot tech challenges, and advocate for customers while handling complaints and escalated situations in line with compliance requirements. Host and support local events that promote financial health, fostering an inclusive, welcoming experience and resolving issues with a strong service mindset.
Location: Las Vegas
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Proactively engage with café guests and serve as a banking guide within the café environment.
  • •Share value of products and services through genuine conversation without traditional sales goals.
  • •Guide customers through mobile tools and troubleshoot digital banking challenges.
  • •Advocate for customers, problem-solve, and support issue resolution while following compliance and regulatory requirements.
  • •Host and support local events that promote financial health, fostering an inclusive environment.
Travel: Low travel

Pay and Benefits

Salary: USD 47,840 - 55,016 annually
Perks:Health InsuranceDentalVision401kPaid LeaveLife InsuranceDisability InsurancePaid ParentalEducation AssistanceChildcare

Key Requirements

  • •High School Diploma, GED, or equivalent certification.
  • •At least 1 year of retail, sales, or customer service experience.
  • •2+ years of banking experience (preferred).
  • •Proficient in G-Suite (preferred).
  • •Strong written and oral communication skills (preferred).
Experience:1+ yearsRetailSalesCustomer serviceBanking
Education:High School
Skills:Customer advocacyProblem-solvingCommunicationDe-escalationAttention to detail
Tech Stack:G-Suite

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn