Personal Banker Associate I - Telegraph Lehigh

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative selling","Customer relationship management","Risk awareness","Professional communication","Confidentiality"]

Join a training program to become a Retail Personal Banker I, rotating through operations and Sales & Service. Use a consultative sales approach and Financial Needs Assessment to build customer profiles, recommend retail consumer and small business solutions, and drive cross-selling. Proactively use CAMP and approved marketing tools to reach customers, set appointments, and support outside-sales activities. Maintain risk accountability, protect confidentiality, and help customers while meeting production and customer experience goals.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

Personal Banker Associate I - Telegraph Lehigh

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 6 days ago

Job Summary

Join a training program to become a Retail Personal Banker I, rotating through operations and Sales & Service. Use a consultative sales approach and Financial Needs Assessment to build customer profiles, recommend retail consumer and small business solutions, and drive cross-selling. Proactively use CAMP and approved marketing tools to reach customers, set appointments, and support outside-sales activities. Maintain risk accountability, protect confidentiality, and help customers while meeting production and customer experience goals.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Build knowledge of retail consumer and small business products/services and recommend solutions using the bank’s value proposition.
  • •Use CAMP and other approved marketing tools to reach customers and set appointments for periodic financial reviews.
  • •Drive cross-selling and outside sales activities, including referral relationships with business partners (Mortgage, Small Business, Commercial and Investment).
  • •Process teller transactions and participate in the consumer loan and bankcard process, maintaining ethical behavior and following policies to manage risk.
Travel: Medium travel

Key Requirements

  • •College degree or work experience with transferrable skills, or a combination of education and experience.
  • •Experience in the financial industry is preferred.
  • •Demonstrated ability to build new consumer household and small business customer relationships and cross-sell to existing customers.
  • •Ability to demonstrate understanding of advanced math functions for analysis of credit and financial information.
  • •This role requires S.A.F.E. Act registration through NMLS (MU4R questions and registration required).
Experience:Financial services
Skills:Consultative sellingCustomer relationship managementRisk awarenessProfessional communicationConfidentiality
Certifications:S.A.F.E. Act registration (NMLS)
Tech Stack:CAMPNMLSNationwide Mortgage Licensing System

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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