Stripe

3 months ago

Operations Associate, GTM Accelerate (Bangalore)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 42 minutes agoStatus: Live

Job Summary

Join Stripe's new Stripe Delivery Centers as an Onboarding Specialist, guiding customers through their first 90 days with Stripe. You’ll manage a portfolio of deployments, lead technical workshops on API integration and dashboard usage, unblock issues, advise on risk management and reconciliation, and help teams become operationally ready for scale while delivering excellent customer experience.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Mid level

Key Responsibilities

•Drive Time-to-Value: Manage a portfolio of user implementations, acting as a lightweight project manager to ensure they hit their planned go-live dates.
•Deliver Technical Workshops: Lead pre-built, interactive workshops covering critical topics such as API integration, Dashboard utilization, Fraud/Radar configuration, and Financial Reporting.
•Proactive Unblocking: Anticipate technical challenges before they become blockers. Provide prescriptive guidance on API architecture and best practices to ensure a high-quality integration.
•Operational Readiness: Go beyond code—help users set up their teams for success by advising on dispute management workflows and reconciliation processes.
•User Experience: Provide exceptional customer service to ensure a positive onboarding experience, acting as a reliable partner so users feel supported and confident throughout the process.

Key Requirements

•Advanced English proficiency (fluent written and spoken). You can explain complex API architecture to non-technical stakeholders and discuss business value with developers.
•2+ years of experience in implementation consulting, technical support, or solutions engineering, preferably in API technologies or SaaS environments.
•Technical Aptitude: Strong ability to read and debug code, understand RESTful APIs, and navigate complex technical environments.
•Problem Solving: You don't just find the answer; you find the best solution for the user's specific business model.
•Excellent communication with developers and non-technical stakeholders.

Experience:2+ yearsPaymentsSaaSAPI technologies

Skills:CommunicationProblem-solvingCustomer-focusedTrainingCollaboration

Languages:English

Tech Stack:RESTful APIsAPIsDashboardPayments infrastructureFraud/RadarOnboardingAPI architecture

Company Brief

Stripe

Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Decacorn (USD 10B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2010

Glassdoor: 4.2

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Stripe

3 months ago

Operations Associate, GTM Accelerate (Bangalore)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 42 minutes agoStatus: Live

Job Summary

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Mid level

Key Responsibilities

•Drive Time-to-Value: Manage a portfolio of user implementations, acting as a lightweight project manager to ensure they hit their planned go-live dates.
•Deliver Technical Workshops: Lead pre-built, interactive workshops covering critical topics such as API integration, Dashboard utilization, Fraud/Radar configuration, and Financial Reporting.
•Proactive Unblocking: Anticipate technical challenges before they become blockers. Provide prescriptive guidance on API architecture and best practices to ensure a high-quality integration.
•Operational Readiness: Go beyond code—help users set up their teams for success by advising on dispute management workflows and reconciliation processes.
•User Experience: Provide exceptional customer service to ensure a positive onboarding experience, acting as a reliable partner so users feel supported and confident throughout the process.

Key Requirements

•Advanced English proficiency (fluent written and spoken). You can explain complex API architecture to non-technical stakeholders and discuss business value with developers.
•2+ years of experience in implementation consulting, technical support, or solutions engineering, preferably in API technologies or SaaS environments.
•Technical Aptitude: Strong ability to read and debug code, understand RESTful APIs, and navigate complex technical environments.
•Problem Solving: You don't just find the answer; you find the best solution for the user's specific business model.
•Excellent communication with developers and non-technical stakeholders.

Experience:2+ yearsPaymentsSaaSAPI technologies

Skills:CommunicationProblem-solvingCustomer-focusedTrainingCollaboration

Languages:English

Tech Stack:RESTful APIsAPIsDashboardPayments infrastructureFraud/RadarOnboardingAPI architecture

Company Brief

Stripe

Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Decacorn (USD 10B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2010

Glassdoor: 4.2

Website LinkedIn Glassdoor