PRADA Client Advisor, Bicester (Bicester, GB)

Prada Group
United Kingdom
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Interpersonal skills","Relationship building","Teamwork","Client service"]

Deliver an extraordinary luxury customer experience by placing the client at the center, understanding their needs, and building meaningful relationships as a brand ambassador. Drive individual and team sales target and KPI achievement, provide excellence product knowledge, and handle client complaints when needed. Capture customer data in the company CRM, embrace an omni-channel mindset, and conduct in-store or virtual appointments while working closely with back-of-house to support daily store operations.

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FursaFursa
Prada Group
Prada Group
1 month ago

PRADA Client Advisor, Bicester (Bicester, GB)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Deliver an extraordinary luxury customer experience by placing the client at the center, understanding their needs, and building meaningful relationships as a brand ambassador. Drive individual and team sales target and KPI achievement, provide excellence product knowledge, and handle client complaints when needed. Capture customer data in the company CRM, embrace an omni-channel mindset, and conduct in-store or virtual appointments while working closely with back-of-house to support daily store operations.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Provide a welcoming, client-centered experience in line with the “client journey ceremony”
  • •Exceed individual sales targets and contribute to store performance
  • •Exceed KPI goals to ensure high-quality sales and customer service
  • •Use product and brand knowledge to guide clients and advise them
  • •Capture customer data in the company CRM and maintain relationships; resolve client complaints when necessary

Key Requirements

  • •Similar experience within a luxury or premium brand
  • •Understanding of luxury customer service
  • •Experience building long-lasting relationships with clients
  • •Ability to work both in a team and independently
  • •Fluency in English with excellent communication and interpersonal skills
Experience:LuxuryPremium brand
Skills:CommunicationInterpersonal skillsRelationship buildingTeamworkClient service
Languages:English
Tech Stack:CRMDigital tools

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn