Account Manager

Distro
United States
Workplace: OnsiteFull timeUSD 65,000 - 75,000 annuallyFunction: Customer Success & Account ManagementExperience: 2-5 yearsEducation: bachelorsSkills: ["Negotiation","Problem-solving","Organizational skills","Communication","Professionalism"]

Own the ongoing relationship and service quality for assigned clients. Coordinate implementations for new and renewing accounts, lead pre-renewal and renewal meetings, and negotiate benefits and rates with carriers to deliver timely, compliant renewals. Partner with internal sales and support teams, monitor benefit administration portals, perform first bill audits, and maintain high customer retention through responsive communication and professionalism.

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FursaFursa
Distro
Distro
1 day ago

Account Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Own the ongoing relationship and service quality for assigned clients. Coordinate implementations for new and renewing accounts, lead pre-renewal and renewal meetings, and negotiate benefits and rates with carriers to deliver timely, compliant renewals. Partner with internal sales and support teams, monitor benefit administration portals, perform first bill audits, and maintain high customer retention through responsive communication and professionalism.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Oversee and manage assigned clients, working with sales and support teams to implement new and renewing accounts.
  • •Coordinate implementation activities, including strategy meetings and document collection with the Business Consultant.
  • •Market, analyze, and negotiate benefits and rates; request renewal from carriers and conduct pre-renewal and renewal meetings (in person or via Zoom).
  • •Deliver final renewals to clients, finalize benefit selections, obtain applications, and monitor benefit administration portals for timely submissions.
  • •Ensure client retention and satisfaction by building relationships with key contacts, providing 24-hour response times, and performing first bill audits.

Pay and Benefits

Salary: USD 65,000 - 75,000 annually
Perks:Health InsuranceDentalVision401kPaid LeaveParental LeaveLife InsuranceShort TermLong TermEapFsaHsa

Key Requirements

  • •2–5 years (or equivalent combination of experience, skills, and education).
  • •Strong knowledge of employee benefits, compliance, and payroll, including ability to read and interpret SBC and insurance regulations.
  • •Excellent problem resolution, negotiation skills, and ability to respond effectively to sensitive inquiries and complaints.
  • •Intermediate (or higher) knowledge of Microsoft Office and Adobe.
  • •Health and Life Insurance License mandatory.
Experience:2-5 yearsEmployee benefitsInsurancePayroll
Education:Bachelor's
Skills:NegotiationProblem-solvingOrganizational skillsCommunicationProfessionalism
Licenses:Health and Life Insurance License
Tech Stack:Microsoft OfficeAdobeZoom

Company Brief

Distro
Provides a SaaS platform to simplify app distribution and release management, helping developers and teams build, share, and deploy mobile and web app builds to testers and stores.
Industry: Developer Tools
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