Account Manager - Enterprise - Territory Accounts

Plaid
San Francisco, New York
Workplace: HybridFull timeUSD 148,800 - 176,400 annuallyFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Revenue growth","Customer relationship management","Prioritization","Consultative advising","Cross-functional collaboration"]

Manage and grow a portfolio of 50–100 mid-to-large enterprise customers across multiple industries. Serve as the primary point of contact, guiding customers through integration to successful launch and long-term growth. Own renewals and identify new revenue opportunities independently. Lead partnership and business reviews, handle technical escalations, and collaborate across Sales, Sales Engineers, Product, Legal, Engineering, and Technical Support to drive adoption and customer success at scale.

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FursaFursa
Plaid
Plaid
1 month ago

Account Manager - Enterprise - Territory Accounts

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Last checked: 13 hours agoStatus: Live

Job Summary

Manage and grow a portfolio of 50–100 mid-to-large enterprise customers across multiple industries. Serve as the primary point of contact, guiding customers through integration to successful launch and long-term growth. Own renewals and identify new revenue opportunities independently. Lead partnership and business reviews, handle technical escalations, and collaborate across Sales, Sales Engineers, Product, Legal, Engineering, and Technical Support to drive adoption and customer success at scale.
Location: San Francisco, New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own end-to-end relationships with midsize revenue customers across multiple industry verticals and sizes.
  • •Manage partnership, commercial, and technical topics to develop strategies that increase adoption and drive scalable revenue growth.
  • •Lead key initiatives such as checkpoints, business reviews, and technical escalations.
  • •Enable successful renewals and independently identify and execute new high-potential growth opportunities.
  • •Provide strategic, consultative guidance to help customers build and scale their applications, translating customer feedback into product insights.

Pay and Benefits

Salary: USD 148,800 - 176,400 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401k

Key Requirements

  • •At least 5 years of client relationship management experience across customer sizes and industries, with B2B technology experience preferred.
  • •Previous deal experience is required.
  • •Strong business generalist skills with acute technical acumen to drive revenue growth.
  • •Solve complex customer challenges using creative problem solving and collaboration with cross-functional teams.
  • •Interest in financial services and technical products, with grit and intellectual curiosity.
Experience:5+ years
Skills:Revenue growthCustomer relationship managementPrioritizationConsultative advisingCross-functional collaboration

Company Brief

Plaid
Provides APIs that enable applications to connect with users’ bank accounts, verify financial data, and power payment and account verification workflows for fintechs and financial services companies.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn