Processor Cash Payments and Reconciliation (Hyderabad, TG, IN, 500081)

HSBC
Hyderabad
Workplace: OnsiteFull timeFunction: Communications, PR & CommunitySkills: ["Communication","Attention to detail","Multitasking","Quality focus","Relationship building"]

Process cash payments and perform reconciliations for customer and internal instructions, ensuring work is completed to established procedures and quality targets. Produce management information (MI) as required, accurately handle setups, enquiries, and feedback, and promptly escalate issues that could impact service delivery or cause operational loss. Maintain audit and compliance requirements, re-assess operational risks, and support training on the Global Liquidity Engine to vendors and internal customers.

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FursaFursa
HSBC
HSBC
6 hours ago

Processor Cash Payments and Reconciliation (Hyderabad, TG, IN, 500081)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Process cash payments and perform reconciliations for customer and internal instructions, ensuring work is completed to established procedures and quality targets. Produce management information (MI) as required, accurately handle setups, enquiries, and feedback, and promptly escalate issues that could impact service delivery or cause operational loss. Maintain audit and compliance requirements, re-assess operational risks, and support training on the Global Liquidity Engine to vendors and internal customers.
Location: Hyderabad
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Complete cash payment and reconciliation work in line with established procedures and standards.
  • •Produce MI as required and ensure timely responses to emails/queries with proper line management coordination.
  • •Identify, escalate, and prevent operational losses (actual, potential, or near misses) caused by errors.
  • •Handle customer set up, host set up, and enquiries within agreed productivity targets across regions.
  • •Adhere to internal control, audit, and compliance requirements; re-assess operational risks and support training on Global Liquidity Engine.

Key Requirements

  • •Acquire and update knowledge of procedures and products to complete calls/work according to established standards.
  • •Process customer instructions accurately to meet agreed quality standards and targets.
  • •Proactively escalate issues/transactions that may impact service delivery or potential loss to the bank.
  • •Adhere to audit and compliance requirements, including process-specific checks and online modular training.
  • •Demonstrate strong communication (written and verbal), attention to detail, and the ability to multitask across shifts.
Experience:BankingFinancial services
Skills:CommunicationAttention to detailMultitaskingQuality focusRelationship building
Tech Stack:Global Liquidity Engine

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn