Field Sales Account Manager - Manhattan, NY

RealReal
New York
Workplace: HybridFull timeUSD 64,750 - 67,900 annuallyFunction: Customer Success & Account ManagementSkills: ["Relationship building","Coachability","Learning agility","Self-management","Resilience","Organizational skills","Problem-solving","Verbal communication","Written communication"]

Drive consignment business by sourcing and onboarding new luxury consignors through daily outreach and in-home appointments within your assigned NYC territory. Build and manage a pipeline in Salesforce, reactivate lapsed clients, and convert leads to achieve monthly quotas. Coordinate end-to-end item pickup and shipping, deliver a white-glove consignor experience, and collaborate with retail and Consignor Relations teams to resolve client concerns.

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FursaFursa
RealReal
RealReal
13 hours ago

Field Sales Account Manager - Manhattan, NY

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Drive consignment business by sourcing and onboarding new luxury consignors through daily outreach and in-home appointments within your assigned NYC territory. Build and manage a pipeline in Salesforce, reactivate lapsed clients, and convert leads to achieve monthly quotas. Coordinate end-to-end item pickup and shipping, deliver a white-glove consignor experience, and collaborate with retail and Consignor Relations teams to resolve client concerns.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Engage new and existing clients through daily outreach and in-home appointments to drive consignment activity.
  • •Build pipeline by sourcing new leads, reactivating lapsed clients, and converting qualified leads into consignors using Salesforce.
  • •Consistently meet or exceed monthly quotas and contribute to revenue growth through key performance metrics.
  • •Acquire luxury consignment items and coordinate end-to-end pickup and shipment to the e-commerce centers.
  • •Present and review consignment contracts, set pricing expectations, and provide a high-touch white-glove consignor experience.
Travel: Extensive travel

Pay and Benefits

Salary: USD 64,750 - 67,900 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kParental LeavePaid HolidaysEquity

Key Requirements

  • •Comfortably use CRM systems (e.g., Salesforce) and digital tools to manage pipeline and performance.
  • •Self-starter with an entrepreneurial mindset who adapts quickly to shifting priorities.
  • •Results-oriented and able to meet or exceed monthly quotas in a quota-driven, field-based sales environment.
  • •Strong ability to build rapport, earn trust, and communicate effectively with discerning clientele.
  • •Must reside in the assigned territory and be able to commit to a 40-hour workweek with occasional off-hours; driver’s license required (except in Manhattan, Brooklyn, and Chicago markets).
Skills:Relationship buildingCoachabilityLearning agilitySelf-managementResilienceOrganizational skillsProblem-solvingVerbal communicationWritten communication
Licenses:Valid driver’s license
Tech Stack:SalesforceCRM

Company Brief

RealReal
Operates an online luxury consignment marketplace for buying and selling authenticated pre-owned designer fashion, jewelry, watches, and home goods. It combines e-commerce with authentication, pricing, and logistics services for sellers and shoppers.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
Glassdoor
Glassdoor: 3.3
WebsiteLinkedInGlassdoor