Senior Account Manager - CEX

Ipsos
Dubai
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Communication","Leadership","Client management","Presentation","Problem-solving"]

Lead end-to-end research projects for key clients, managing scope, timelines, and budgets while fostering strong client relationships. Guide a team of researchers, analyze qualitative and quantitative data to deliver actionable insights, and craft impactful reports and presentations for stakeholders in a fast-paced CX research environment.

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FursaFursa
Ipsos
Ipsos
5 months ago

Senior Account Manager - CEX

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Last checked: 4 hours agoStatus: Live

Job Summary

Lead end-to-end research projects for key clients, managing scope, timelines, and budgets while fostering strong client relationships. Guide a team of researchers, analyze qualitative and quantitative data to deliver actionable insights, and craft impactful reports and presentations for stakeholders in a fast-paced CX research environment.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Oversee end-to-end research processes, including planning, executing, and delivering projects on time and within budget.
  • •Build and maintain strong client relationships, understand client needs, and deliver insights that drive business decisions.
  • •Utilize qualitative and quantitative methodologies to analyze data and generate insights.
  • •Lead and mentor a team of researchers to ensure high-quality deliverables.
  • •Craft clear and compelling reports and presentations to communicate research findings to stakeholders.

Key Requirements

  • •Project management experience overseeing end-to-end research projects, including planning, execution, and delivery within time and budget constraints.
Experience:Research
Skills:CommunicationLeadershipClient managementPresentationProblem-solving
Languages:English

Company Brief

Ipsos
Global market research and consulting firm providing public opinion polling, market intelligence, and analytics to help organizations understand consumers, citizens, and markets across sectors and geographies.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1975
WebsiteLinkedIn