Specialist, Customer Due Diligence (KYB) Operations

OKX
Kuala Lumpur
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 2+ yearsEducation: bachelorsSkills: ["Team player","Communication","Attention to detail","Professionalism"]

Review and manage KYB (customer due diligence) onboarding cases to identify potential AML, terrorist financing, BSA violations, and fraud risk. Verify KYB documents using validation tools and reputable sources, request and follow up on CDD/EDD evidence in line with SLA. Investigate sanctions/PEP/adverse-media matches from screening systems, escalate issues, and support continuous improvement of the CDD function through projects.

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FursaFursa
OKX
OKX
2 days ago

Specialist, Customer Due Diligence (KYB) Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Review and manage KYB (customer due diligence) onboarding cases to identify potential AML, terrorist financing, BSA violations, and fraud risk. Verify KYB documents using validation tools and reputable sources, request and follow up on CDD/EDD evidence in line with SLA. Investigate sanctions/PEP/adverse-media matches from screening systems, escalate issues, and support continuous improvement of the CDD function through projects.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Complete comprehensive reviews of incoming customer onboarding KYB cases and ensure KYB principles align with company policy and customer risk assessment.
  • •Review KYB documents using validation tools and reputable sources to verify AML documentation.
  • •Request appropriate CDD/EDD documentation from customers and ensure AML onboarding is complete per policies and procedures.
  • •Follow up on pending CDD/EDD requests and communicate within relevant SLA timelines.
  • •Investigate matches from the customer screening application against sanctions, PEPs, and adverse media, taking appropriate action and escalating as needed.

Pay and Benefits

Perks:Meal AllowanceCommuter BenefitsInsurance CoverageTraining BenefitsWellness Stipend

Key Requirements

  • •Completion of tertiary higher education such as a Degree and onwards.
  • •2+ years of experience in AML and CDD/EDD review or in a KYC work domain.
  • •Prior know-your-customer and sanctions compliance experience.
  • •Excellent written and verbal communication skills with strong attention to detail.
  • •Excellent command of spoken and written English is required.
Experience:2+ yearsAMLKYCCDDEDDSanctions compliance
Education:Bachelor's
Skills:Team playerCommunicationAttention to detailProfessionalism
Languages:English

Company Brief

OKX
Global cryptocurrency exchange and Web3 technology provider offering spot and derivatives trading, custody, wallet services, and blockchain infrastructure to retail and institutional users worldwide.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Victoria, Seychelles
Founded: 2017
WebsiteLinkedIn