Postman

1 month ago

Customer Success Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

As a Customer Success Engineer at Postman, you will be the technical architect for enterprise customers, translating business objectives into scalable API workflows, guiding integrations, and building reusable assets that shorten time to value. You’ll partner with Customer Success Managers to solve complex challenges at scale, delivering practical, production-ready solutions and contributing to product feedback and enablement initiatives.

Location: Montreal, Toronto

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Value Acceleration at Scale: unblock customers and identify patterns to prevent recurring issues, delivering scalable solutions for hundreds of users
•Technical Discovery and Solutioning: translate business objectives into production-ready technical paths and architectures
•Collateral and Enablement: build reusable assets such as guides, templates, scripts, and reference implementations
•Product Feedback Loop: capture customer challenges and document gaps to inform roadmap discussions
•Adaptive Problem Solving: design pragmatic workarounds, integrations, and scripts when out-of-the-box functionality falls short

Pay and Benefits

Perks:Medical CoveragePaid LeaveWellness StipendMeal Allowance

Key Requirements

•6-8+ years in a technical customer-facing role with a portfolio of built solutions

Experience:6-8 years

Education:Bachelor's

Skills:Problem-solvingCommunicationCollaborationCustomer facingScaling

Languages:EnglishFrench

Tech Stack:JavaScriptNode.jsTypeScriptAPIsDevOpsGitHubAWSAzurePostman

Company Brief

Postman

Provides a collaborative API development platform enabling design, testing, documentation, and monitoring of APIs. Widely used by developers and teams to streamline API workflows across development and testing lifecycles.

Industry: API Platforms

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2014

Website LinkedIn

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Postman

1 month ago

Customer Success Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Montreal, Toronto

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Value Acceleration at Scale: unblock customers and identify patterns to prevent recurring issues, delivering scalable solutions for hundreds of users
•Technical Discovery and Solutioning: translate business objectives into production-ready technical paths and architectures
•Collateral and Enablement: build reusable assets such as guides, templates, scripts, and reference implementations
•Product Feedback Loop: capture customer challenges and document gaps to inform roadmap discussions
•Adaptive Problem Solving: design pragmatic workarounds, integrations, and scripts when out-of-the-box functionality falls short

Pay and Benefits

Perks:Medical CoveragePaid LeaveWellness StipendMeal Allowance

Key Requirements

•6-8+ years in a technical customer-facing role with a portfolio of built solutions

Experience:6-8 years

Education:Bachelor's

Skills:Problem-solvingCommunicationCollaborationCustomer facingScaling

Languages:EnglishFrench

Tech Stack:JavaScriptNode.jsTypeScriptAPIsDevOpsGitHubAWSAzurePostman

Company Brief

Postman

Industry: API Platforms

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2014

Website LinkedIn