Service Manager

EquipmentShare
Huntsville
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsEducation: high_schoolSkills: ["Interpersonal skills","Problem-solving","Teamwork","Communication","Safety awareness"]

Lead a team of heavy equipment maintenance technicians at a rental facility in Huntsville, TX. Use work-order and service-interval data (via the T3 platform) to diagnose issues faster, schedule repairs for customer and company equipment, and ensure quality maintenance performance. Own customer satisfaction through responsive communication, follow-ups, and relationship management, while training team members and maintaining a safe work environment.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
EquipmentShare
EquipmentShare
15 hours ago

Service Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead a team of heavy equipment maintenance technicians at a rental facility in Huntsville, TX. Use work-order and service-interval data (via the T3 platform) to diagnose issues faster, schedule repairs for customer and company equipment, and ensure quality maintenance performance. Own customer satisfaction through responsive communication, follow-ups, and relationship management, while training team members and maintaining a safe work environment.
Location: Huntsville
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead and supervise Heavy Equipment Maintenance Technicians and other service personnel while coordinating quality performance.
  • •Create, assign, and monitor work orders; track machine service intervals; diagnose issues using data across equipment makes and models.
  • •Schedule repairs for customer and company-owned rental equipment.
  • •Maintain customer relationships to ensure high service satisfaction and keep customers informed about service improvements.
  • •Train and develop employees and maintain a safe work environment; respond to and resolve customer inquiries and complaints.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveGym Membership

Key Requirements

  • •3+ years of maintenance and service experience (rental industry or related construction field preferred).
  • •Experience leading maintenance teams.
  • •Strong interpersonal, problem-solving, and verbal/written communication skills for teamwork and customer service.
  • •Ability to stay up to date on EquipmentShare products and services in a fast-paced environment.
  • •High school diploma; trade school certificate preferred; valid driver’s license and ability to meet physical and safety-sensitive requirements.
Experience:3+ yearsRentalConstruction
Education:High School
Skills:Interpersonal skillsProblem-solvingTeamworkCommunicationSafety awareness
Licenses:Driver's license
Languages:English
Tech Stack:T3 platform

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn