Staff Content Designer

Salesforce
Hyderabad, Bengaluru
Workplace: OnsiteFull timeFunction: Design (Product/UX/UI/Visual)Experience: 8+ yearsSkills: ["Communication","Attention to quality","Teamwork","Customer advocacy","Stakeholder alignment"]

Design scalable content experiences for Salesforce CDX by leading information architecture and narrative flow across complex product ecosystems. Write and govern in-app UI text, establish reusable communication patterns, and partner early with research and design to define content vision and outcomes. Use AI tools for prototyping and synthesis while critically evaluating accuracy, tone, and trust, then audit content for AI-readiness gaps and improve human/AI discoverability. Mentor designers and align stakeholders.

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FursaFursa
Salesforce
Salesforce
10 hours ago

Staff Content Designer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Design scalable content experiences for Salesforce CDX by leading information architecture and narrative flow across complex product ecosystems. Write and govern in-app UI text, establish reusable communication patterns, and partner early with research and design to define content vision and outcomes. Use AI tools for prototyping and synthesis while critically evaluating accuracy, tone, and trust, then audit content for AI-readiness gaps and improve human/AI discoverability. Mentor designers and align stakeholders.
Location: Hyderabad, Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Mid level

Key Responsibilities

  • •Lead content design and information architecture to create logical, intuitive, scalable narrative flow across complex product ecosystems.
  • •Write in-app UI text and define where/how it is delivered; establish standards and reusable content patterns.
  • •Partner early with research and design to frame problems, define content vision, and align teams around customer-centered outcomes.
  • •Present content direction to stakeholders, peers, and senior leadership to drive alignment and buy-in.
  • •Use AI tools for prototyping, UI text, and research synthesis; audit content for AI-readiness gaps, improve human and AI discoverability, and mentor designers on AI best practices.

Key Requirements

  • •Excellent in-app writing/editing skills with strong information architecture and design judgment.
  • •Experience working closely with product designers or within a UX team.
  • •Proven independent use of AI tools for prototyping and for critically evaluating AI-generated content for quality, accuracy, and trust.
  • •Experience auditing content/UI for AI-readiness gaps and closing them.
  • •Located in (or willing to relocate to) Bangalore or Hyderabad; portfolio required.
Experience:8+ years
Skills:CommunicationAttention to qualityTeamworkCustomer advocacyStakeholder alignment
Tech Stack:AI toolsPrototypingUI textInformation architecture

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor