L&D Specialist | Retail | IKEA (Dubai, AE)

Al Futtaim Group
Dubai
Workplace: OnsiteFull timeFunction: SalesExperience: 1-3 yearsEducation: certificationSkills: ["Organization","Planning","Communication","Relationship building","Adaptability"]

Plan, coordinate, and monitor end-to-end learning solutions for IKEA across store and regional levels. Translate business and training needs into annual and monthly learning plans aligned to SLA commitments, deploy learning across classroom/virtual/blended/self-learning formats, and drive learner engagement through campaigns. Track learning delivery, completion, and certification via learning platforms and dashboards, ensure compliance, and partner with Store Management, HRBPs, SMEs, and Regional L&D to support capability and behavioral alignment.

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FursaFursa
Al Futtaim Group
Al Futtaim Group
13 hours ago

L&D Specialist | Retail | IKEA (Dubai, AE)

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Last checked: 13 hours agoStatus: Live

Job Summary

Plan, coordinate, and monitor end-to-end learning solutions for IKEA across store and regional levels. Translate business and training needs into annual and monthly learning plans aligned to SLA commitments, deploy learning across classroom/virtual/blended/self-learning formats, and drive learner engagement through campaigns. Track learning delivery, completion, and certification via learning platforms and dashboards, ensure compliance, and partner with Store Management, HRBPs, SMEs, and Regional L&D to support capability and behavioral alignment.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Translate business and training needs into annual and monthly learning plans aligned with regional priorities and SLA commitments.
  • •Coordinate end-to-end learning delivery across classroom, virtual, blended, and self-learning formats, ensuring facilitator/buddy readiness and resource availability.
  • •Drive learning engagement through campaigns, communication, and social learning initiatives, supporting high participation and completion rates.
  • •Monitor learning delivery, completion, and certification through agreed platforms and dashboards, ensuring accuracy, compliance, and timely SLA reporting.
  • •Act as a learning consultant to line managers, HRBPs, SMEs, and Regional L&D, supporting development cycles and individual development plans (IDPs).

Key Requirements

  • •Diploma, Higher Diploma, or equivalent vocational qualification in Human Resources, Learning & Development, Business, or a related field.
  • •1–3 years of experience in Learning & Development, HR, or a people support role in a retail/operational/multi-stakeholder environment.
  • •Support learning delivery, onboarding, or training coordination.
  • •Ability to work with learning systems (LMS) and maintain accurate learning records, including completion, attendance, and certification tracking.
  • •Strong organization, planning, and follow-up skills, with proficiency in digital tools/platforms for learning delivery and coordination.
Experience:1-3 yearsRetailLearning and developmentHR
Education:Certification / Diploma in Human Resources, Learning & Development, Business, or related field
Skills:OrganizationPlanningCommunicationRelationship buildingAdaptability
Tech Stack:Learning systems (LMS)DashboardsDigital toolsLearning platforms

Company Brief

Al Futtaim Group
Al-Futtaim Group is a diversified UAE conglomerate operating across automotive, retail, real estate, finance and services, representing 200+ global brands and serving customers across 20+ countries with over 40,000 employees.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
Glassdoor
Glassdoor: 3.6
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