Associate.Customer Care.Aster Medical Centre Plus-Al Muntazah

Aster
Doha
Workplace: OnsiteFull timeFunction: Healthcare (Clinical, Medical, Wellness)Education: bachelorsSkills: ["Communication","Customer service","Problem-solving"]

Provide frontline customer care at a major GCC healthcare provider, handling inquiries and coordinating patient services at Aster Medical Centre Plus-Al Muntazah. Collaborate with clinical staff to ensure a positive patient experience in a fast-paced environment within Doha. Communicate clearly with patients and families, guiding them through services and processes to meet care objectives.

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FursaFursa
Aster
Aster
3 months ago

Associate.Customer Care.Aster Medical Centre Plus-Al Muntazah

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Provide frontline customer care at a major GCC healthcare provider, handling inquiries and coordinating patient services at Aster Medical Centre Plus-Al Muntazah. Collaborate with clinical staff to ensure a positive patient experience in a fast-paced environment within Doha. Communicate clearly with patients and families, guiding them through services and processes to meet care objectives.
Location: Doha
Workplace: Onsite
Employment Type: Full time
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Entry level

Key Responsibilities

  • •Greet and assist patients and visitors, addressing inquiries and directing them to appropriate services.
  • •Coordinate appointment scheduling, registrations, and documentation to ensure smooth patient flow.
  • •Provide accurate information about medical centre services, procedures, and policies.
  • •Collaborate with clinical and administrative staff to resolve patient issues promptly.
  • •Maintain courteous and professional conduct, upholding patient confidentiality and quality of service.

Key Requirements

  • •Bachelor's Degree
  • •Excellent communication and interpersonal skills
  • •Customer service experience; healthcare setting preferred
  • •Ability to work in Doha, Qatar
  • •English proficiency and professional presentation
Experience:HealthcareGCC
Education:Bachelor's
Skills:CommunicationCustomer serviceProblem-solving
Languages:English

Company Brief

Aster
Aster DM Healthcare operates hospitals, clinics, pharmacies and diagnostic centers across the Middle East and India, delivering integrated primary, secondary and tertiary healthcare services along with specialty care and allied medical services.
Industry: Healthcare Providers
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1987
WebsiteLinkedIn