Prisoner Custody Officer (Oxford, Oxfordshire, GB, OX1 1TL)

Serco
Oxford
Workplace: OnsiteFull timeGBP 23,402+ annuallyFunction: Communications, PR & CommunitySkills: ["Communication","Emotional resilience","Teamwork","Problem-solving","Attention to detail"]

Join a dedicated court security team as a Prisoner Custody Officer (PCO) at Oxford Crown & Magistrates Court. You’ll escort detainees, monitor welfare and safety during court proceedings, handle confidential information with discretion, and support the judicial process. The role includes varied early/late shifts, a rota system, and a 5½-week training program, with a strong emphasis on professionalism, resilience, and teamwork.

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FursaFursa
Serco
Serco
6 months ago

Prisoner Custody Officer (Oxford, Oxfordshire, GB, OX1 1TL)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Join a dedicated court security team as a Prisoner Custody Officer (PCO) at Oxford Crown & Magistrates Court. You’ll escort detainees, monitor welfare and safety during court proceedings, handle confidential information with discretion, and support the judicial process. The role includes varied early/late shifts, a rota system, and a 5½-week training program, with a strong emphasis on professionalism, resilience, and teamwork.
Location: Oxford
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Entry level

Key Responsibilities

  • •Escort defendants to and from courtrooms, cells, and other areas within the court, ensuring security and safety (may involve handcuffs).
  • •Monitor and supervise detainees during court sessions to ensure security and welfare.
  • •Maintain confidentiality of sensitive information discussed in court proceedings.
  • •Listen to distressing testimonies and evidence and provide professional support while managing your own wellbeing.
  • •Complete necessary paperwork and data entry accurately, logging detainee movements and incidents.

Pay and Benefits

Salary: GBP 23,402 annually
Perks:PensionLife InsuranceAnnual LeaveEmployee DiscountsHealth Insurance

Key Requirements

  • •current valid driver's license
  • •reasonably fit and able to pass fitness expectations
  • •good written and verbal communication skills
  • •ability to manage and maintain confidentiality of sensitive information
  • •flexible to work early/late shifts and various working arrangements (rota system)
Experience:Public sectorJusticeCourts
Skills:CommunicationEmotional resilienceTeamworkProblem-solvingAttention to detail
Languages:English

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn