Associate, Account Management (Metro Manila)

Delivery Hero
Philippines
Workplace: OnsiteFull timePHP 28,000 - 32,000 monthlyFunction: Customer Success & Account ManagementExperience: 1-3 yearsEducation: bachelorsSkills: ["Interpersonal skills","Communication","Negotiation","Relationship building","Self-motivated"]

Own and strengthen relationships with partner restaurant chains through regular, in-person contact and ongoing account management. Renegotiate contract conditions like commission rates and minimum basket sizes, drive adoption of backlinks or splash pages to increase orders, and improve aftersales operations by streamlining workflows and CRM usage. Recruit top partners for the corporate menu booklet and monitor order evolution and customer experience post-integration.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Delivery Hero
Delivery Hero
1 month ago

Associate, Account Management (Metro Manila)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Own and strengthen relationships with partner restaurant chains through regular, in-person contact and ongoing account management. Renegotiate contract conditions like commission rates and minimum basket sizes, drive adoption of backlinks or splash pages to increase orders, and improve aftersales operations by streamlining workflows and CRM usage. Recruit top partners for the corporate menu booklet and monitor order evolution and customer experience post-integration.
Location: Philippines
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Manage and enhance partner restaurant relationships through regular, personal contact with restaurant managers.
  • •Renegotiate contract terms such as commission rates and minimum basket sizes on an ongoing basis.
  • •Drive partner adoption of backlinks or splash pages to convert online traffic into additional orders.
  • •Design and improve aftersales processes by streamlining operations and the CRM system.
  • •Secure new partner restaurants for the corporate menu booklet and monitor order evolution and customer experience after integration.

Pay and Benefits

Salary: PHP 28,000 - 32,000 monthly

Key Requirements

  • •Bachelor’s degree graduate.
  • •1–3 years of lead or account management experience, preferably in food and beverages.
  • •Strong interpersonal and communication skills, with negotiation skills.
  • •Ability to convince and build relationships with local restaurant chains.
  • •Required languages: English and Filipino.
Experience:1-3 yearsFood and beverages
Education:Bachelor's
Skills:Interpersonal skillsCommunicationNegotiationRelationship buildingSelf-motivated
Languages:EnglishFilipino
Tech Stack:CRM

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
WebsiteLinkedInGlassdoor