Operations Manager, Facilities Maintenance

hims & hers
Menlo Park
Workplace: OnsiteFull timeUSD 100,000 - 130,000 annuallyFunction: Business OperationsExperience: 5+ yearsEducation: high_schoolSkills: ["Leadership","Troubleshooting","Communication","Problem-solving","Collaboration"]

Lead and manage a multi-shift group of compounding facility technicians by running predictive and preventive maintenance across lab equipment in the pharmacy. Diagnose, troubleshoot, and repair electrical, mechanical, plumbing, air compression, and HVAC systems; perform calibration and testing; and maintain CMMS tracking, equipment logs, and maintenance records. Identify trends, minimize downtime from breakdowns, and coordinate with quality assurance, regulatory affairs, and production to support compliance and continuous improvement.

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FursaFursa
hims & hers
hims & hers
2 months ago

Operations Manager, Facilities Maintenance

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead and manage a multi-shift group of compounding facility technicians by running predictive and preventive maintenance across lab equipment in the pharmacy. Diagnose, troubleshoot, and repair electrical, mechanical, plumbing, air compression, and HVAC systems; perform calibration and testing; and maintain CMMS tracking, equipment logs, and maintenance records. Identify trends, minimize downtime from breakdowns, and coordinate with quality assurance, regulatory affairs, and production to support compliance and continuous improvement.
Location: Menlo Park
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead a group of compounding facility technicians/managers in a multi-shift operation.
  • •Provide predictive and preventive maintenance for lab equipment and maintain maintenance charts and technical data.
  • •Diagnose, repair, and troubleshoot lab equipment across electrical, mechanical, plumbing, air compression, and HVAC systems.
  • •Perform calibration and testing, maintain calibration records, and ensure equipment meets regulatory and quality standards.
  • •Respond to breakdowns and emergencies, coordinate repairs with production, and update assets/parts/work orders in CMMS.

Pay and Benefits

Salary: USD 100,000 - 130,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionParental Leave401kPaid LeaveEquityEspp

Key Requirements

  • •High school diploma or equivalent GED.
  • •5+ years of pharmaceutical (or similar regulated) industry experience in maintenance or engineering.
  • •3+ years of formal leadership experience with direct reports (hourly and salaried).
  • •Knowledge and experience with PLC systems and CMMS systems.
  • •Formal training or certification (accredited) in areas such as electrical, mechanical, plumbing, air compression, PLC, or HVAC trades.
Experience:5+ yearsPharmaceutical industryRegulated industryPharmaceutical manufacturingAPI manufacturing
Education:High School
Skills:LeadershipTroubleshootingCommunicationProblem-solvingCollaboration
Languages:EnglishSpanish
Tech Stack:Microsoft WordMicrosoft ExcelProject ManagementPLCCMMSHVACAir compressors

Company Brief

hims & hers
A telehealth and consumer wellness platform offering personalized care and products across sexual health, hair, mental health, dermatology, weight loss and primary care via digital consultations, prescriptions, and fulfillment.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2017
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