Implementation Consultant

Samsara
France
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementExperience: 2+ yearsSkills: ["Problem-solving","Relationship building","Consultative communication","Stakeholder communication","Initiative"]

Own the customer relationship after signature to ensure successful deployment of Samsara’s technology. Lead solution workshops, define and deliver project plans, and drive customer adoption through change management, communications, training, and hands-on demonstrations. Manage multiple enterprise engagements in parallel while collaborating across Sales, Support, Sales Engineering, and Product to deliver quick time to value and an exceptional customer experience.

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Samsara
Samsara
2 days ago

Implementation Consultant

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Last checked: 8 hours agoStatus: Live

Job Summary

Own the customer relationship after signature to ensure successful deployment of Samsara’s technology. Lead solution workshops, define and deliver project plans, and drive customer adoption through change management, communications, training, and hands-on demonstrations. Manage multiple enterprise engagements in parallel while collaborating across Sales, Support, Sales Engineering, and Product to deliver quick time to value and an exceptional customer experience.
Location: France
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage customer deployments and advise customers to achieve quick time to value from their investment.
  • •Lead solution workshops to develop L1 processes for business workflows.
  • •Guide customers through change management including policy, communications, and training.
  • •Run training sessions and demonstrate Samsara technology to executives and day-to-day system users.
  • •Manage multiple customer engagements in parallel while collaborating cross-functionally with Sales, Support, Sales Engineering, and Product.
Travel: Medium travel

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsuranceParental LeaveLearning BudgetRemote Work

Key Requirements

  • •2+ years of experience in an implementation consultant, project manager, or onboarding role; enterprise SaaS and hardware experience preferred.
  • •Strong project management skills with ability to follow methodologies.
  • •2+ years of experience supporting or working with technical products.
  • •Excellent consultative skills with end-to-end system implementation experience and the ability to communicate with executives and day-to-day users.
  • •Fluency in English and German or French (spoken and written) is mandatory.
Experience:2+ yearsEnterprise SaaSHardwareTechnical products
Skills:Problem-solvingRelationship buildingConsultative communicationStakeholder communicationInitiative
Languages:EnglishGermanFrench

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Samsara
Provides an integrated IoT platform combining hardware sensors, cameras, and cloud-based software to help businesses monitor vehicles, equipment, and operations for fleet management, safety, compliance, and operational efficiency.
Industry: Supply Chain Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2015
WebsiteLinkedIn