Sales Associate

Tapestry
Kuala Lumpur
Workplace: OnsiteFull timeFunction: SalesExperience: 1+ yearsSkills: ["Clienteling","Adaptability","Communication","Fast-paced work","Data acquisition"]

Deliver an elevated, personalized shopping experience as the front-line brand ambassador. Build lasting client relationships through styling and product expertise, drive sales via cross-selling and tailored recommendations, and meet personal and store KPIs. Use mobile POS, clienteling tools, and social selling (including short-form video/live-stream) to capture data and encourage repeat purchases. Support daily retail operations, including cash wrap, inventory processing, replenishment, and visual merchandising.

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FursaFursa
Tapestry
Tapestry
4 weeks ago

Sales Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: first listed 2 weeks ago

Job Summary

Deliver an elevated, personalized shopping experience as the front-line brand ambassador. Build lasting client relationships through styling and product expertise, drive sales via cross-selling and tailored recommendations, and meet personal and store KPIs. Use mobile POS, clienteling tools, and social selling (including short-form video/live-stream) to capture data and encourage repeat purchases. Support daily retail operations, including cash wrap, inventory processing, replenishment, and visual merchandising.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador and adhere to brand style and service standards.
  • •Build client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales through cross-selling, upselling, and tailored recommendations while meeting individual and team KPIs.
  • •Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases.
  • •Support daily store operations including cash wrap, inventory processing, replenishment, and visual merchandising while following retail policies and asset protection procedures.

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) with knowledge of fashion trends and competitors.
  • •Experience operating POS with basic computer proficiency (iPad/laptop, Mobile POS) and ability to read price/release sheets.
  • •Strong English proficiency.
  • •Ability to work in a fast-paced environment.
  • •Social-media savvy with clienteling and data acquisition; experience with live-stream shopping or video demos (preferred).
Experience:1+ yearsLuxury retail
Skills:ClientelingAdaptabilityCommunicationFast-paced workData acquisition
Languages:English
Tech Stack:POSIPadMobile POSClienteling toolsSocial selling platformsShort-form videoLive-stream shoppingWalkie-talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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