Customer Service Delivery Advocate- 4 Day Work Week!

Carvana
United States
Workplace: OnsiteFull timeUSD 19 - 21 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer service","Self-motivated","Teamwork","Safety focus"]

Deliver vehicles directly to customers’ doors while providing an excellent, customer-facing experience. You’ll load and unload vehicles using custom car haulers, inspect equipment to help ensure safe driving, complete customer paperwork, and log thorough notes in the customer tracking system. The role runs on set shifts, requires physical activity, and includes performance-based pay growth plus company-paid healthcare and 401(k) matching.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Carvana
Carvana
5 months ago

Customer Service Delivery Advocate- 4 Day Work Week!

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Deliver vehicles directly to customers’ doors while providing an excellent, customer-facing experience. You’ll load and unload vehicles using custom car haulers, inspect equipment to help ensure safe driving, complete customer paperwork, and log thorough notes in the customer tracking system. The role runs on set shifts, requires physical activity, and includes performance-based pay growth plus company-paid healthcare and 401(k) matching.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles straight to customers’ doors using custom car haulers.
  • •Frequently load/unload vehicles and regularly inspect the car-hauler to help ensure it maintains safe-to-drive condition.
  • •Complete customer paperwork and include thorough notes in the customer tracking system.
  • •Consistently drive safely and maintain a clean driving record in accordance with the CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 19 - 21 hourly
Equity and Bonus:Equity
Schedule:4-Day Week
Perks:401kHealth InsuranceDentalVisionPaid LeaveLearning BudgetEquity

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Ability to perform physically demanding tasks, including loading/unloading vehicles, detailing, and working in indoor/outdoor conditions for 8+ hours.
  • •Must be able to read, write, speak, and understand English.
  • •Requires grasping, carrying, lifting, pushing, and pulling items of 50 lbs, plus frequent driving with excellent visual acuity.
  • •Must be at least 21 years old and possess a valid driver’s license (with a Notary obtained within the first 90 days).
Experience:2+ years
Skills:Customer serviceSelf-motivatedTeamworkSafety focus
Licenses:Driver's license
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn