Branch Flex Banker/Universal Banker

Washington Trust Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Customer focus","Initiative","Interpersonal skills","Listening skills","Adaptability"]

Serve customers across multiple Rhode Island branches by processing transactions accurately and confidently, following bank policies, and using bank systems and cash-handling equipment. Build relationships through proactive product recommendations and strong listening to match customer needs. Support branch sales objectives while delivering an exceptional customer experience. Work full-time with required Saturday availability and benefit from training, mentors, and a career development plan.

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Washington Trust Bancorp
Washington Trust Bancorp
7 months ago

Branch Flex Banker/Universal Banker

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 days agoStatus: Live

Job Summary

Serve customers across multiple Rhode Island branches by processing transactions accurately and confidently, following bank policies, and using bank systems and cash-handling equipment. Build relationships through proactive product recommendations and strong listening to match customer needs. Support branch sales objectives while delivering an exceptional customer experience. Work full-time with required Saturday availability and benefit from training, mentors, and a career development plan.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit

Key Responsibilities

  • •Engage with customers and process customer transactions accurately.
  • •Understand and apply bank policies and procedures.
  • •Provide a relationship-based banking experience for customers.
  • •Proactively recommend products and services that fit customer needs.
  • •Contribute to sales objectives and efficiently manage customer transactions.

Pay and Benefits

Perks:Wellness Stipend

Key Requirements

  • •Enthusiasm for working with customers and the initiative to be successful.
  • •Experience handling cash and processing customer transactions.
  • •Proven customer service, prior banking, or financial services experience (a plus).
  • •Strong computer skills to navigate banking computer systems and understand personal finance/bank products.
  • •Experience dealing with confidential customer information with strong interpersonal and listening skills.
Experience:Financial services
Skills:Customer focusInitiativeInterpersonal skillsListening skillsAdaptability
Tech Stack:ATMsCash counting machinesCash recyclerBanking computer systems

Company Brief

Washington Trust Bancorp
Bank holding company operating Washington Trust, a full-service community bank offering commercial and consumer banking, mortgage lending, and wealth management services. Serves individuals, businesses, and nonprofits across Rhode Island, Connecticut, and Massachusetts.
Industry: Banking
Company Size: Large (251 to 1,000 employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Westerly, United States
Founded: 1800
WebsiteLinkedIn