Account Manager - NAMER

Multiplier
United States
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementSkills: ["Commercial discovery","Relationship building","Forecasting","Pipeline management","Negotiation"]

Own and grow a portfolio of existing NAMER customers in a fast-growing global SaaS business. Build and manage expansion pipeline against revenue targets by identifying whitespace, driving cross-sell and upsell, and running commercial discovery to understand 12–24 month growth plans. Build senior stakeholder relationships, multi-thread across HR/Finance/Operations and leadership, and partner with Customer Success to move qualified expansion opportunities through negotiation to close while maintaining accurate forecasting.

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FursaFursa
Multiplier
Multiplier
1 day ago

Account Manager - NAMER

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Own and grow a portfolio of existing NAMER customers in a fast-growing global SaaS business. Build and manage expansion pipeline against revenue targets by identifying whitespace, driving cross-sell and upsell, and running commercial discovery to understand 12–24 month growth plans. Build senior stakeholder relationships, multi-thread across HR/Finance/Operations and leadership, and partner with Customer Success to move qualified expansion opportunities through negotiation to close while maintaining accurate forecasting.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Own and grow a portfolio of customers across NAMER.
  • •Proactively create and manage expansion pipeline against a revenue target.
  • •Identify cross-sell, upsell, and whitespace opportunities across accounts.
  • •Run strong commercial discovery to understand customers’ 12–24 month growth plans and build senior stakeholder relationships.
  • •Own expansion opportunities from qualification through negotiation and close; partner with Customer Success and maintain accurate forecasting.

Key Requirements

  • •Experience in B2B SaaS account management, expansion sales, or a highly commercial customer success role.
  • •Track record of carrying and delivering against a revenue target.
  • •Curious, proactive, and commercially minded with strong opportunity creation skills.
  • •Ability to uncover opportunity, lead a compelling commercial conversation, and navigate complex accounts to close deals.
  • •Comfort helping shape expansion approach, account planning, and deal strategy as the function evolves.
Experience:B2B SaaSGlobal SaaS
Skills:Commercial discoveryRelationship buildingForecastingPipeline managementNegotiation

Company Brief

Multiplier
Provides a Global Human Platform (EOR, global payroll, contractor management and HRIS) that enables companies to hire, onboard, manage and pay teams in 150+ countries while ensuring local compliance and payroll processing.
Industry: HR Tech
Company Size: Large (251 to 1,000 employees)
Revenue: USD 5M to 10M
Growth: Growth Stage Startup
Valuation: USD 250M to 500M
Funding: Series B
Headquarters: New York, United States
Founded: 2020
Glassdoor
Glassdoor: 4.3
WebsiteLinkedInGlassdoor