Business Operations Associate - Full Time

CarMax
Oregon
Workplace: OnsiteFull timeUSD 16.81 - 25.6 hourlyFunction: Business OperationsSkills: ["Customer service","Organizational skills","Multitasking","Communication","Attention to detail"]

Ensure smooth, accurate store operations by processing and auditing paperwork for retail and wholesale sales, auctions, and appraisals. Manage cash handling, deposits, and security protocols while maintaining correct titles, payoffs, and funding documentation. Provide clear customer-facing support through questions and guided paperwork, and help train new associates to support multiple departments in a fast-paced environment, following CarMax EH&S standards.

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FursaFursa
CarMax
CarMax
2 months ago

Business Operations Associate - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Ensure smooth, accurate store operations by processing and auditing paperwork for retail and wholesale sales, auctions, and appraisals. Manage cash handling, deposits, and security protocols while maintaining correct titles, payoffs, and funding documentation. Provide clear customer-facing support through questions and guided paperwork, and help train new associates to support multiple departments in a fast-paced environment, following CarMax EH&S standards.
Location: Oregon
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates and support store operations across multiple departments while following EH&S requirements.

Pay and Benefits

Salary: USD 16.81 - 25.6 hourly
Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

  • •Ability to read, interpret, and accurately record data for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Flexibility to work varied schedules, including nights, weekends, and holidays.
Skills:Customer serviceOrganizational skillsMultitaskingCommunicationAttention to detail
Tech Stack:Microsoft OfficeData entry systemsPC skills

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn