CDI- Responsable Opérations H/F - Magasin de Megève

Hermes
France
Full timeFunction: Energy & Utilities OperationsExperience: 6+ yearsEducation: bachelorsSkills: ["Leadership","Communication","Teamwork","Customer service","Problem-solving"]

Responsible for back-office management and operational logistics of the Megève store, coordinating stock flow, inventories, and service delivery. Acts as a link between sales, logistics, customer service, and Retail Operations in France, ensuring procedures are followed and targets are met while maintaining exceptional customer experience.

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Hermes
Hermes
5 months ago

CDI- Responsable Opérations H/F - Magasin de Megève

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Job Summary

Responsible for back-office management and operational logistics of the Megève store, coordinating stock flow, inventories, and service delivery. Acts as a link between sales, logistics, customer service, and Retail Operations in France, ensuring procedures are followed and targets are met while maintaining exceptional customer experience.
Location: France
Employment Type: Full time · Permanent
Job Function: Energy & Utilities Operations
Seniority: Manager level

Key Responsibilities

  • •Garantir le climat au sein des équipes et la progression des collaborateurs, et veiller au respect des procédures et de l’expérience client en l’absence du directeur
  • •Présenter l’activité flux, stocks et approvisionnement et ses indicateurs de manière hebdomadaire au directeur, en fonction des prévisions de vente et des niveaux de stocks
  • •Piloter le flux, les stocks et l’approvisionnement; exploiter les flux de marchandises et assurer les inventaires tournants; suivre la qualité et le niveau des stocks
  • •Participer à l’amélioration continue en proposant le développement et l’organisation de l’outil de stockage et en faisant évoluer les systèmes avec les équipes Transport et Logistique
  • •Gérer le back office et le service client: gérer et suivre les réservations clients et le processus après-vente, interface avec le centre relation clients

Key Requirements

  • •Formation supérieure
  • •Rigoureux, très structuré et polyvalent
  • •Expérience de la gestion des stocks et des flux ou back office en magasin
  • •Maîtrise des outils informatiques (Cegid, Excel, TCD, etc.)
  • •Leadership
Experience:6+ yearsRetail
Education:Bachelor's
Skills:LeadershipCommunicationTeamworkCustomer serviceProblem-solving
Languages:French
Tech Stack:CegidExcelPivotTables

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn