Sierra

1 month ago

Software Engineer, Insights

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Software Engineer, Insights will build analytics and visualization systems to analyze agent performance, enable A/B testing for agent behaviors, develop AI-powered data exploration tools, and implement proactive monitoring of agents, contributing to Sierra's AI-driven customer experience platform.

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Seniority: Mid level

Key Responsibilities

•Build a system for analyzing and visualizing millions of data points about agent performance and enable agent developers to run A/B tests to drive data-driven decisions about agent behavior.
•Develop Explorer, the AI-powered clustering tool over conversational data, to enable advanced data exploration.
•Create monitoring systems to proactively identify defects or new patterns in agent behavior.
•Collaborate with cross-functional teams to deliver production-grade features and maintainablescale.
•Design and implement scalable data pipelines and backend services to support analytics and experimentation across the platform.

Pay and Benefits

Salary: USD 230,000 - 390,000 annually

Equity and Bonus:Equity

Perks:Paid LeaveHealth InsuranceVisionDental401k

Key Requirements

•4+ years hands-on experience building production products and systems.
•Experience and comfort building and shipping full-stack solutions.
•Degree in Computer Science or related field, or equivalent professional experience.
•Experience with Go and TypeScript.
•Leadership experience on technical projects or teams.

Experience:4+ yearsAISaaS

Education:Bachelor's

Skills:GoTypeScriptFull-stackProduction systemsData visualization

Languages:English

Tech Stack:GoTypeScriptData visualizationSQLAPIsCloud

Company Brief

Sierra

Develops advanced AI agents and tools focused on building autonomous, generalist machine learning systems to assist developers and enterprises in automating complex workflows, decision-making, and application-level tasks.

Industry: AI & Machine Learning

Website

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Sierra

1 month ago

Software Engineer, Insights

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Seniority: Mid level

Key Responsibilities

•Build a system for analyzing and visualizing millions of data points about agent performance and enable agent developers to run A/B tests to drive data-driven decisions about agent behavior.
•Develop Explorer, the AI-powered clustering tool over conversational data, to enable advanced data exploration.
•Create monitoring systems to proactively identify defects or new patterns in agent behavior.
•Collaborate with cross-functional teams to deliver production-grade features and maintainablescale.
•Design and implement scalable data pipelines and backend services to support analytics and experimentation across the platform.

Pay and Benefits

Salary: USD 230,000 - 390,000 annually

Equity and Bonus:Equity

Perks:Paid LeaveHealth InsuranceVisionDental401k

Key Requirements

•4+ years hands-on experience building production products and systems.
•Experience and comfort building and shipping full-stack solutions.
•Degree in Computer Science or related field, or equivalent professional experience.
•Experience with Go and TypeScript.
•Leadership experience on technical projects or teams.

Experience:4+ yearsAISaaS

Education:Bachelor's

Skills:GoTypeScriptFull-stackProduction systemsData visualization

Languages:English

Tech Stack:GoTypeScriptData visualizationSQLAPIsCloud

Company Brief

Sierra

Industry: AI & Machine Learning

Website