Airport Training Specialist

Qantas Airways
Sydney, Melbourne, Brisbane, Perth
Workplace: OnsiteFull timeFunction: Education & TrainingSkills: ["Communication","Presentation","Coaching","Mentoring","Stakeholder management"]

Deliver engaging operational training programs across the Jetstar airport network, shaping the capability of frontline teams through onboarding, recurrent, compliance and skills development. Support new airport start-ups and operational readiness activities, coach frontline employees and operational leaders, and work with stakeholders to identify capability gaps and implement continuous learning improvements. This role includes extensive travel and regular stakeholder engagement across multiple ports.

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Qantas Airways
Qantas Airways
2 days ago

Airport Training Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Deliver engaging operational training programs across the Jetstar airport network, shaping the capability of frontline teams through onboarding, recurrent, compliance and skills development. Support new airport start-ups and operational readiness activities, coach frontline employees and operational leaders, and work with stakeholders to identify capability gaps and implement continuous learning improvements. This role includes extensive travel and regular stakeholder engagement across multiple ports.
Location: Sydney, Melbourne, Brisbane, Perth
Workplace: Onsite
Employment Type: Full time · 12 months
Job Function: Education & Training

Key Responsibilities

  • •Deliver operational training programs across Jetstar’s airport network.
  • •Facilitate onboarding, recurrent, compliance and skills development for frontline airport teams.
  • •Support new airport start-ups, operational readiness activities and workforce mobilisation projects.
  • •Coach and mentor team members and operational leaders to strengthen capability and performance.
  • •Evaluate training effectiveness and implement continuous improvement initiatives, including training for new procedures and operational changes.
Travel: Extensive travel

Pay and Benefits

Perks:Travel Allowance

Key Requirements

  • •Experience delivering training, facilitating workshops, or leading capability-building in an operational environment.
  • •A background in aviation, airport operations, customer service, or ground operations.
  • •Outstanding communication and presentation skills to engage diverse audiences.
  • •Demonstrated experience coaching, mentoring and developing frontline employees.
  • •Strong stakeholder management skills with the ability to build relationships across operational teams.
Experience:AviationAirport operationsCustomer serviceGround operations
Skills:CommunicationPresentationCoachingMentoringStakeholder management
Certifications:Certificate IV in Training & Assessment (TAE)
Languages:English

Company Brief

Qantas Airways
Australia’s flag carrier providing domestic, international and freight air services, operating Qantas, Jetstar and QantasLink brands, plus a loyalty business (Qantas Frequent Flyer) and aviation services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Mascot, NSW, Australia
Founded: 1920
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