Content Designer, New Hiring Experience Team

Thumbtack
United States
Workplace: RemoteFull timeFunction: Design (Product/UX/UI/Visual)Skills: ["Systems thinking","Communication","Influencing","Problem-solving","Independent execution"]

Help shape Thumbtack’s new hiring experience by designing, writing, editing, testing, and refining product content across mobile and web. Partner with product designers, engineers, researchers, and marketing to craft clear UX writing, consistent voice, and content frameworks that support product positioning and communication strategy. Leverage generative AI expertise to evaluate AI-generated content quality, run A/B copy tests, and contribute feedback loops that improve user understanding and product outcomes.

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FursaFursa
Thumbtack
Thumbtack
1 year ago

Content Designer, New Hiring Experience Team

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Help shape Thumbtack’s new hiring experience by designing, writing, editing, testing, and refining product content across mobile and web. Partner with product designers, engineers, researchers, and marketing to craft clear UX writing, consistent voice, and content frameworks that support product positioning and communication strategy. Leverage generative AI expertise to evaluate AI-generated content quality, run A/B copy tests, and contribute feedback loops that improve user understanding and product outcomes.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Mid level

Key Responsibilities

  • •Design, write, edit, test, and improve content across product flows, navigation elements, product names, emails, tutorials, and notifications.
  • •Collaborate with designers, data analysts, researchers, engineers, product managers, and marketing partners to deliver cohesive user experiences.
  • •Ensure a consistent voice and tone across Thumbtack product content and customer-facing channels.
  • •Develop content frameworks and product narratives to communicate recommendations to partners.
  • •Identify opportunities for impactful A/B copy tests and participate in user interviews.

Key Requirements

  • •1+ year of experience working on AI products, preferably generative AI.
  • •2+ years of experience working on 0-1 teams.
  • •5+ years of professional writing experience.
  • •4+ years of experience in UX writing or content design.
  • •Excellent writing and editing skills with proven collaboration with design and product partners.
Experience:AI productsGenerative AI0-1 teams
Skills:Systems thinkingCommunicationInfluencingProblem-solvingIndependent execution
Tech Stack:Generative AIA/B testingUX writingContent design

Company Brief

Thumbtack
Provides an online marketplace connecting local service professionals (home improvement, events, lessons, and more) with customers seeking quotes, reviews, and booking tools to hire vetted contractors and providers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: San Francisco, United States
Founded: 2008
WebsiteLinkedIn