Inside Sales Specialist - Industrial Supplies

EquipmentShare
Richmond
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer focus","Detail orientation","Communication","Multitasking","Dependability"]

Provide front-line hassle-free service to customers at a rental facility by handling inbound calls and email requests, preparing quotations and estimates, and processing orders, returns, and credit requests. Manage order processing in company systems, confirm availability and pricing accuracy, and communicate shipping dates and delays. Maintain and verify customer accounts, address inquiries and complaints, and identify upsell/cross-sell opportunities while supporting basic warehousing and fulfillment needs.

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FursaFursa
EquipmentShare
EquipmentShare
3 days ago

Inside Sales Specialist - Industrial Supplies

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Provide front-line hassle-free service to customers at a rental facility by handling inbound calls and email requests, preparing quotations and estimates, and processing orders, returns, and credit requests. Manage order processing in company systems, confirm availability and pricing accuracy, and communicate shipping dates and delays. Maintain and verify customer accounts, address inquiries and complaints, and identify upsell/cross-sell opportunities while supporting basic warehousing and fulfillment needs.
Location: Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Streamline order processing, including blanket orders, quotations, and release schedules in company systems.
  • •Review orders for availability, accuracy, and pricing discrepancies, and promptly communicate shipping dates and delays.
  • •Prepare orders by processing requests and supply orders, pulling materials, packing boxes, and placing orders for delivery.
  • •Maintain the customer database by adding new accounts and verifying existing account accuracy.
  • •Respond to customer inquiries and complaints, support returns/credit requests, and identify upsell or cross-sell opportunities.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid HolidaysGym MembershipPaid Volunteer

Key Requirements

  • •Handle customer inquiries with urgency and professionalism.
  • •Be highly detail-oriented and accurate when processing orders and estimates.
  • •Have strong verbal and written communication skills.
  • •Multitask, prioritize, and manage time effectively.
  • •Be dependable and a self-starter, solving problems as they arise.
Skills:Customer focusDetail orientationCommunicationMultitaskingDependability
Languages:English
Tech Stack:T3 platform

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn