3 days ago

Enterprise Outcomes Architect, New York

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Help customers in a named-account book adopt AI-powered workflows inside Notion to drive measurable value. You’ll own workflow adoption, value realization, and renewal outcomes—partnering with Solutions Consultants on expansion strategy and building mutual success plans with ROI visibility. Facilitate use-case consultations, coordinate with Services for complex implementations, and contribute to NRR through proactive product adoption and durable systems across Notion’s install base.

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Drive workflow adoption and value realization for a book of named accounts
•Contribute to NRR through predictable renewal/expansion pipeline and proactive product adoption
•Partner with Solutions Consultants on expansion and renewal strategy for shared accounts
•Define and maintain mutual success plans and run periodic business reviews to demonstrate ROI
•Facilitate use-case consultations, coordinate with Services for complex implementations, and help build OA programs

Pay and Benefits

Salary: USD 180,000 - 240,000 annually

Equity and Bonus:Equity

Key Requirements

•7+ years driving customer adoption, value realization, renewals, or expansion in a B2B software environment
•Strong customer-facing discovery skills to understand business problems, map workflows, and translate goals into implementation plans
•Technical fluency to co-design, configure, and troubleshoot Notion workspaces and workflows
•Commercial awareness to partner on renewal risk, expansion potential, and account strategy
•Ability to design usage-based workflows and connect adoption patterns to measurable commercial outcomes

Experience:7+ yearsB2B softwareAI

Skills:Customer empathyStakeholder managementAgencyUrgencyProblem-solving

Tech Stack:NotionAI

Company Brief

Notion Labs

Notion builds a customizable all-in-one workspace for notes, docs, databases, and collaboration, now adding AI-powered features and enterprise capabilities to serve teams and organizations worldwide.

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Revenue: USD 500M to 1B

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2016

Glassdoor: 4.5

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Notion Labs

3 days ago

Enterprise Outcomes Architect, New York

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Drive workflow adoption and value realization for a book of named accounts
•Contribute to NRR through predictable renewal/expansion pipeline and proactive product adoption
•Partner with Solutions Consultants on expansion and renewal strategy for shared accounts
•Define and maintain mutual success plans and run periodic business reviews to demonstrate ROI
•Facilitate use-case consultations, coordinate with Services for complex implementations, and help build OA programs

Pay and Benefits

Salary: USD 180,000 - 240,000 annually

Equity and Bonus:Equity

Key Requirements

•7+ years driving customer adoption, value realization, renewals, or expansion in a B2B software environment
•Strong customer-facing discovery skills to understand business problems, map workflows, and translate goals into implementation plans
•Technical fluency to co-design, configure, and troubleshoot Notion workspaces and workflows
•Commercial awareness to partner on renewal risk, expansion potential, and account strategy
•Ability to design usage-based workflows and connect adoption patterns to measurable commercial outcomes

Experience:7+ yearsB2B softwareAI

Skills:Customer empathyStakeholder managementAgencyUrgencyProblem-solving

Tech Stack:NotionAI

Company Brief

Notion Labs

Notion builds a customizable all-in-one workspace for notes, docs, databases, and collaboration, now adding AI-powered features and enterprise capabilities to serve teams and organizations worldwide.

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Revenue: USD 500M to 1B

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2016

Glassdoor: 4.5

Website LinkedIn Glassdoor