Retail - Store Advisor(Qiantan TaikooLi Shanghai)

On Holding
Shanghai, China
Workplace: OnsiteFull timeFunction: Consulting & AdvisorySkills: ["Communication","Customer service","Teamwork","Adaptability","Problem-solving"]

Serve as a store advisor for the On running brand in Shanghai, delivering passionate, professional brand experiences to customers by sharing brand stories, product knowledge, and running-related solutions. Manage in-store operations, displays, replenishment, and checkout processes while collaborating with the store team and leadership. Lead training, community content, and provide feedback to help achieve store goals.

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On Holding
On Holding
1 year ago

Retail - Store Advisor(Qiantan TaikooLi Shanghai)

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Last checked: 6 hours agoStatus: Live

Job Summary

Serve as a store advisor for the On running brand in Shanghai, delivering passionate, professional brand experiences to customers by sharing brand stories, product knowledge, and running-related solutions. Manage in-store operations, displays, replenishment, and checkout processes while collaborating with the store team and leadership. Lead training, community content, and provide feedback to help achieve store goals.
Location: Shanghai, China
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Entry level

Key Responsibilities

  • •Engage with customers to communicate the brand story and deliver a passionate, inclusive brand experience.
  • •Know product knowledge and usage to provide professional solutions for customer needs.
  • •Maintain and adjust product displays, including stock replenishment and seasonal updates.
  • •Oversee merchandise management and cashier duties, including opening/closing and daily reconciliations.
  • •Collaborate with store leadership to achieve daily/weekly store plans and support brand events to enhance in-store experience.

Key Requirements

  • •Familiar with the brand concept and spirit, able to convey the brand story and actively engage customers to deliver a warm, diverse brand experience.
  • •Knowledge of products and usage scenarios, listen to customers’ running needs, and provide professional solutions for different sports requirements.
  • •Arrange product displays according to standards, including stock replenishment and seasonal adjustments.
  • •Manage product operations (incoming goods, returns, stock takes, loss prevention) and cashier operations (checkout, cash reconciliation, returns/exchanges, POS system), opening/closing, daily reviews.
  • •Proactively and effectively coordinate with the store manager or stand-in to complete daily work plans and handover; participate in brand community activities to enhance in-store experience.
Experience:RetailSportswearBrand experience
Skills:CommunicationCustomer serviceTeamworkAdaptabilityProblem-solving
Languages:ChineseEnglish

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn