Product Operation Manager - POI-TikTok Local Service

TikTok
San Jose
Full timeFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsEducation: bachelorsSkills: ["Learning agility","Ownership","Cross-functional communication","Stakeholder management","Structured thinking"]

Own operational evaluation for TikTok US POI local services by conducting UX research, defining data evaluation standards, and partnering with product and labeling teams to improve evaluation capabilities. Track competitor launches and iteration updates, then recommend product changes for diverse business scenarios. Drive delivery quality and manual operation efficiency while using data and structured thinking to evaluate performance, optimize funnels, and support growth initiatives under ambiguity.

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FursaFursa
TikTok
TikTok
1 month ago

Product Operation Manager - POI-TikTok Local Service

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Last checked: 20 hours agoStatus: Live

Job Summary

Own operational evaluation for TikTok US POI local services by conducting UX research, defining data evaluation standards, and partnering with product and labeling teams to improve evaluation capabilities. Track competitor launches and iteration updates, then recommend product changes for diverse business scenarios. Drive delivery quality and manual operation efficiency while using data and structured thinking to evaluate performance, optimize funnels, and support growth initiatives under ambiguity.
Location: San Jose
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Conduct UX evaluation and research on POI products for TikTok US, and formulate data evaluation standards.
  • •Collaborate with product and labeling teams to iterate evaluation capabilities and deliver evaluation results.
  • •Take accountability for delivery quality of evaluation outputs and manual operation efficiency.
  • •Research competitor launches and iteration updates in local services and propose product recommendations for business scenarios.

Key Requirements

  • •Bachelor’s degree or above with 3+ years of experience in local services, maps/location-based services, or O2O industries.
  • •Proven track record driving business metrics through campaigns or growth initiatives, including user permissions, product adoption, or funnel optimization.
  • •Strong learning agility and ownership to quickly understand new products, policies, and systems and independently drive projects forward.
  • •Excellent cross-functional communication and stakeholder management to coordinate multiple teams and deliver end-to-end under ambiguity and pressure.
  • •Strong data literacy and structured thinking to define problems, evaluate performance, and make decisions using data.
Experience:3+ yearsLocal servicesMapsLocation-based servicesO2O
Education:Bachelor's
Skills:Learning agilityOwnershipCross-functional communicationStakeholder managementStructured thinking
Tech Stack:SQL

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn