Systems Engineering Senior Specialist - Endpoint Management-Image Management/Autopilot/MS Intune L2

NTT
Bengaluru
Workplace: OnsiteFull timeFunction: IT Operations (Systems/Network Admin)Experience: 5-8 yearsEducation: bachelorsSkills: ["Written communication","Oral communication","Independent judgment","Incident troubleshooting","Stakeholder interfacing"]

Maintain and enhance enterprise endpoint management for Mac environments, including STIG compliance updates, patching, health checks, and policy management. Administer and support Jamf (including Cloud/Pro) and Microsoft Intune/Workspace ONE for Apple devices, including Zero-Touch deployments, pre-stage enrollment, thin image creation, and distribution. Lead Mac-as-a-Service (MaaS) delivery, troubleshoot escalated L2 incidents, and contribute to broader engineering tasks in the endpoint management domain.

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FursaFursa
NTT
NTT
1 month ago

Systems Engineering Senior Specialist - Endpoint Management-Image Management/Autopilot/MS Intune L2

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Last checked: 2 days agoStatus: Live

Job Summary

Maintain and enhance enterprise endpoint management for Mac environments, including STIG compliance updates, patching, health checks, and policy management. Administer and support Jamf (including Cloud/Pro) and Microsoft Intune/Workspace ONE for Apple devices, including Zero-Touch deployments, pre-stage enrollment, thin image creation, and distribution. Lead Mac-as-a-Service (MaaS) delivery, troubleshoot escalated L2 incidents, and contribute to broader engineering tasks in the endpoint management domain.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Update, test, and maintain compliance with Mac STIGs and support patching and health checks for the Mac environment.
  • •Manage scripts, application packages, and data services; assist with patching and policy management for enterprise Mac devices.
  • •Administer and support Jamf and Intune/Workspace ONE for Apple enterprise management, including upgrades, maintenance, and policy creation.
  • •Lead Mac-as-a-Service (MaaS) delivery, including creating/supporting/distributing macOS thin images and configuring distribution points/SMB shares.
  • •Provide L2 support by handling incident management, tracking, and solutioning for issues related to the engineered solution, and contribute to other engineering tasks in the department.

Key Requirements

  • •6–8 years total experience with 5+ years of relevant endpoint management experience, or equivalent education/work combination.
  • •Advanced knowledge of managing Jamf Suite and Mac enterprise environments, including compliance and configuration management best practices.
  • •Demonstrated understanding of current scripting technologies and Mac environment administration.
  • •In-depth knowledge of configuration management principles, including ability to identify, define, manage, and control configuration.
  • •Knowledge of managing Mac using Intune/Workspace ONE (added advantage).
Experience:5-8 yearsEndpoint managementEnterprise ITDevice managementWindows AutopilotMDM
Education:Bachelor's
Skills:Written communicationOral communicationIndependent judgmentIncident troubleshootingStakeholder interfacing
Certifications:Microsoft Certified: Endpoint Administrator (MD-102)Azure Administrator AssociateSecurity-related certifications
Languages:English
Tech Stack:Mac OS XMacOSJamfJamf CloudJamf ProIntuneMicrosoft IntuneWorkspace ONEWS1Active DirectoryBASH ComposerBashXcodeTerminalThin ImageMaaSZero-Touch DeploymentZero Touch ProvisioningPre-Stage EnrollmentPolicy management

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn